Program Lead

CMC Energy Services•Illinois, IL

7d•$45,300 - $61,230•Onsite

About The Position

The Program Lead is responsible for administrative support and data entry to support program delivery through daily interaction with field technicians, office staff and management.

Requirements

High school diploma or equivalent required.
Prior experience as a program assistant or similar position.
Strong organizational, problem solving and prioritization skills necessary.
Strong communication, both verbal and written, and relationship-building skills.
Strong attention to detail and data validation skills while maintaining accurate documentation required.
Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed.
Ability to work a flexible schedule.
Proven ability to meet objectives.
Perform the essential functions and physical demands of the position with or without accommodation.
Strong Microsoft Office Suite and other computer knowledge and skills required.
Ability to master additional CRM and information management tools as needed.

Responsibilities

Process and track technician paperwork in scheduling software.
Respond to inquiries about scheduling and work in progress.
Distribute daily assignment schedules to technicians and job site contacts as needed.
Track project progress and end of appointment project surveys as required by utility.
Assemble necessary paperwork for programs and ensure all paperwork is readily available for staff by keeping paperwork stations stocked.
Maintain templates for job production and sampling (i.e. letter templates schedule template, etc.).
Create, track and maintain digital and paper project folders.
Prepare, maintain and distribute reporting as directed.
Design and maintain spreadsheets, forms, and presentations as directed.
Order and monitor office supplies to reorder as needed.
Attend weekly team meetings, record minutes, and distribute as directed.
Provide program support for other departments and projects as needed.
Perform other duties as assigned.