Program Support Assistant (CERS - Peer Center) (NCWI)

Veterans Health Administration • Los Angeles, CA

1d • Onsite

About The Position

This Program Support Assistant position is located within CERS - Peer Center, VA Greater Los Angeles Healthcare System, assigned to the National Center for Warrior Independence. The incumbent provides comprehensive administrative and technical support to ensure efficient operations and effective communication for the National Center for Warrior Independence, directly supporting leadership and the mission to serve homeless and at-risk veterans.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• One year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Assist in managing multi-disciplinary teams to coordinate clinical and business functions for the National Center for Warrior Independence (NCWI) and affiliated programs.
• Provide administrative support to NCWI leadership, including data collection, budget preparation, and expense monitoring.
• Review and consolidate materials for the annual office budget; recommend adjustments based on changing costs or available funds.
• Collect, compile, and track data and statistical information to support NCWI operational programs.
• Maintain and organize computerized data sets; perform basic data analysis and generate reports.
• Review documents, reports, and applications for accuracy, completeness, and compliance with NCWI requirements.
• Maintain automated tracking systems for project milestones, progress reports, and compliance strategies.
• Establish and maintain office control systems for files, records, and procedures; act as a central resource for office administration.
• Advise on and recommend improvements to administrative practices and services.
• Review and screen incoming and outgoing correspondence, reports, and directives; prepare outgoing correspondence for leadership signatures.
• Maintain master tracking spreadsheets for action items and ensure timely follow-up and completion.
• Arrange meetings and conferences, including scheduling, agendas, and attendance lists.
• Provide excellent customer service to veterans, staff, and visitors, handling inquiries and resolving issues professionally.
• Implement Green Environmental Management System (GEMS) requirements and participate in monitoring and audits.
• Protect sensitive data and ensure information security and confidentiality in accordance with VA policies and federal regulations.
• Perform other related duties as assigned.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed