Program Support Assistant

Veterans Health Administration • Fort Wayne, IN

2d • Onsite

About The Position

Serves as a Program Support Assistant for Patient Care Services (PCS), providing administrative and operational support to nursing and clinical programs. Maintains records, tracking systems, reports, and suspense actions; coordinates meetings, training, and compliance activities; compiles and validates data; prepares correspondence and reports; assists with procurement actions; and supports leadership in accomplishing organizational goals and operational requirements.

The position is not virtual. The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Relocation and recruitment incentives are not authorized.

Requirements

• One year of specialized experience equivalent to at least GS-05 in the normal line of progression.
• Experience performing administrative and program support activities in a healthcare environment.
• Experience supporting procurement and contract administration activities.
• Experience tracking and maintaining records for recurring requirements, deadlines, deliverables, invoices, and action items.
• Experience using Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, to manage data, maintain tracking systems, and prepare reports and correspondence.
• Must be a U.S. citizen.
• Selective Service registration is required for males born after December 31, 1959.
• Must undergo a background/security investigation.
• Must complete the required online onboarding process and provide acceptable identification for pre-employment requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one-year probationary period or two-year trial period, as applicable.

Nice To Haves

• Experience as a Contracting Officer's Representative (COR).

Responsibilities

• Provide administrative support to Patient Care Services (PCS).
• Maintain administrative records and tracking systems.
• Coordinate administrative processes and compliance activities.
• Support education and training programs.
• Manage suspense actions and organizational deadlines.
• Coordinate meetings and committee activities.
• Prepare administrative correspondence and reports.
• Collect, validate, and analyze program data.
• Support performance monitoring and quality improvement efforts.
• Provide procurement and resource management support.
• Serve as a Contracting Officer's Representative (COR).
• Deliver customer service and organizational liaison support.

Benefits

• Federal employees earn annual leave at a rate of 4, 6, or 8 hours per pay period based on years of federal service; selected applicants may qualify for credit toward annual leave accrual based on prior work or military service.
• A comprehensive federal employee benefits package is available to eligible employees and their families; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed