Program Support Assistant - Case Management

Providence • Seattle, WA

1d • Onsite

About The Position

Join a collaborative and mission-driven Case Management Team (CMT) dedicated to supporting patients throughout their care journey. As a Case Management Associate, you’ll work closely with nurse case managers and social workers to help ensure patients receive the right care in the right setting. This role is ideal for someone who is organized, compassionate, and thrives in a fast-paced healthcare environment where teamwork and communication make a meaningful impact.

Requirements

• 1 year of job-related experience in a healthcare setting

Nice To Haves

• Associate's Degree
• Bachelor's Degree
• Nursing Assistant Certification (CNA), Health Unit Coordinator (HUC), Medical Terminology upon hire
• Prior experience in discharge planning, billing, utilization review, financial counseling or registration
• Proficiency in medical terminology

Responsibilities

• Participate as an active member of the Case Management Team (CMT).
• Under the guidance of the nurse case manager and social worker, assist in facilitating appropriate patient placement.
• Utilize hospital and community resources to support continuity of patient care.
• Serve as a Utilization Management liaison.
• Collaborate effectively with Medical Staff, CMT members, the Business Office, Medical Records, and other hospital departments.
• Perform other duties as assigned.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees