Program Support Administrator

Universal Technical Resource Services, Inc. • Adelphi, MD

10d • Hybrid

About The Position

Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Program Support Administrator to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission within budget.
This position will provide procurement and administrative support to the Mission Support Team by managing end-to-end purchasing activities (including vendor coordination, contract vehicle utilization, approvals, and purchase documentation), assisting with Salesforce management and process development, and coordinating new employee onboarding to ensure required accounts, tools, equipment, and compliance items are in place. This position will be based in Adelphi, MD, with occasional remote work.

Requirements

• Bachelor's Degree required (related field preferred), with 4 yrs experience or 8 yrs of additional relevant experience
• DoD Top Secret/SCI security clearance Required
• Strong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables.
• Proficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts.
• Possess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity.
• Proficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management.
• Familiarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives.
• Utilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction
• Must be able to speak, read, and write fluent English
• Must be a US Citizen.

Nice To Haves

• Preferred experience in using Tableau, JIRA, Confluence, and Salesforce.

Responsibilities

• Oversee end-to-end procurement activities, including supplier sourcing, quote comparisons, and acquisition planning to support program needs.
• Negotiate and manage vendor relationships to ensure timely delivery, cost control, and quality outcomes.
• Identify, source, and manage the use of approved contract vehicles; ensure purchases comply with applicable procurement rules and internal processes.
• Coordinate required approvals and execute purchasing actions, including portal entries, purchase documentation, required forms, and routing packages for signatures.
• Support Salesforce management and process development activities, including coordination of tasks, tracking action items, and maintaining documentation to enable program execution.
• Coordinate onboarding logistics for new Mission Support Team (MST) personnel to enable day-one productivity.
• Facilitate account setup and access requests for required tools and systems (e.g., email, JIRA, CSM, Salesforce), including coordination with internal stakeholders as needed.
• Coordinate issuance of laptops/equipment and ensure completion of required initial compliance items (e.g., cyber awareness training), in alignment with program onboarding requirements.
• Prepare and route visitor access requests and associated security documentation to support on-site visits and workspace access.
• Coordinate with designated security/administrative points of contact to ensure required documentation is submitted accurately and on time.
• Provide administrative travel support, including initiating travel arrangements, supporting travel orders, and preparing travel vouchers in accordance with program procedures and PWS requirements.

Benefits

• Read about our benefits here: Our Benefits - UTRS | Thinking Forward
• UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees