Program Supervisor (Long Term Care Program, Wednesday 2 pm - 10 pm; Thursday - Saturday 5 pm - 1:00 am)

Mental Health Connecticut Inc • Torrington, CT

7d • Onsite

About The Position

Mental Health Connecticut (MHC), a statewide not-for-profit provider agency, is hiring a full-time Program Supervisor for its Residential Services Program in the Torrington area. The program serves four women with histories of trauma and multiple long-term psychiatric hospitalizations. The position provides support and supervision for program operations and direct-care staff, with responsibilities spanning second and third shifts. The schedule is 30 hours per week: Wednesday from 2:00 p.m. to 10:00 p.m. and Thursday through Saturday from 5:00 p.m. to 1:00 a.m., with flexibility as needed for program and staff support. The supervisor may be on call for emergencies or imperative concerns and may need to provide coverage, carry a caseload, travel between program locations, or transport participants in a personal vehicle.

The role oversees quality, recovery-oriented services; supports participants’ recovery and development of individualized recovery plans; supervises and develops staff; and helps manage schedules, hiring, training, time records, and program expenses. The supervisor also represents MHC in relationships with funders and outside agencies and assumes leadership in the absence of the Program Manager or Director as needed.

The listed bi-weekly salary is $1,560 per 60-hour two-week pay period. MHC offers medical and dental insurance, voluntary vision coverage, company-paid life and long-term disability insurance, an Employee Assistance Program, a 403(b) retirement plan with a company match, and paid time off.

Requirements

• Bachelor’s degree in Social Science or a related field preferred, or an Associate degree plus three years of experience required.
• Familiarity with Connecticut state human service systems and related treatment requirements and mandates.
• Proficiency in Office 365 applications, including Teams, Outlook, and SharePoint.
• Valid driver’s license, auto insurance, and vehicle registration.
• Willingness and ability to drive a personal vehicle locally and within the state and travel between programs, the office, trainings, and department meetings.

Nice To Haves

• Experience supervising staff in a residential program serving women with histories of trauma and multiple long-term psychiatric hospitalizations.
• Bachelor’s degree in Social Science or a related field.

Responsibilities

• Oversee and supervise direct-care staff to provide effective, quality, recovery-oriented services across programs during second and third shifts.
• Develop and maintain staff schedules to ensure appropriate program coverage; carry a caseload and/or provide coverage when program needs require it.
• Ensure participants are supported through Evidence Based Practices and are engaged in recovery, including participation and satisfaction in designing, developing, and implementing personal IRPs with goals and objectives for ADL skills.
• Help determine staffing requirements, screen potential new hires, conduct interviews, and participate in selection.
• Organize and facilitate program-specific activities or groups.
• Regularly supervise direct-report staff, develop their potential, monitor performance, and provide input for performance reviews.
• Attend, facilitate, and/or participate in scheduled meetings, trainings, and conferences as required.
• Approve time-off requests, time cards, and program expense allocations.
• Represent and implement MHC’s mission, vision, values, and philosophy, and maintain positive, professional relationships with funders and outside agencies.
• Be available on call for emergency consultation or imperative concerns.
• Monitor staff core, development, and program-specific training.
• Identify and provide emergency crisis services through immediate assessment and response using accepted crisis-intervention methods and techniques.
• Assume a leadership role in the absence of the Program Manager and/or Director as needed.
• Drive a personal vehicle locally and within Connecticut, travel between programs, office, trainings, and department meetings, and transport individuals when required.

Benefits

• Medical and dental insurance, with premiums split 90/10 for employee-only coverage and 80/20 for employee-plus-dependent coverage.
• Voluntary vision coverage.
• Company-paid life and long-term disability insurance.
• Employee Assistance Program (EAP).
• 403(b) retirement plan with a company match dollar for dollar up to 6% of contributions.
• Paid time off including 11 agency-observed holidays, sick time, vacation time, and wellness days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree