Program Supervisor

Ascension Recovery Services•Morgantown, WV

4d•Onsite

About The Position

The Program Supervisor is a hands-on leadership role responsible for overseeing a team of Recovery Support staff within a residential substance use disorder (SUD) treatment facility. This individual ensures safe, compassionate, trauma-informed support services for clients by coordinating daily operations, providing direct supervision, and modeling excellence in client care. The Supervisor will also perform the duties of an RSS as needed, promoting continuity of care and staff accountability.

Requirements

Experience training, mentoring, or onboarding new staff.
Must obtain First Aid/CPR within 30 days of hire.
Valid driver’s license required; must meet all state-specific licensing requirements and be eligible to transport patients in accordance with state regulations and company policy.
Must maintain an acceptable driving record.
Bachelor’s degree in human services, behavioral health, psychology, or related field OR at least 2 years’ experience in behavioral health/SUD support services.
Minimum 1 year of supervisory or team leadership experience.
Valid driver’s license and insurable driving record.

Nice To Haves

Certification as a Peer Recovery Support Specialist (PRSS).
Medication Technician/Medication Aide state certification preferred.
Demonstrated knowledge of 12-Step programming and/or co-occurring disorders preferred.

Responsibilities

Supervise, coach, and evaluate Recovery Support Specialists; ensure compliance with monthly supervision and annual performance review requirements.
Collaborate with nursing, clinical, and administrative teams to ensure integrated, client-centered care.
Develop and maintain the RSS staffing schedule; ensure appropriate coverage and alignment with team strengths and competencies.
Lead orientation and onboarding for all new RSS staff, ensuring completion of training within the first 60 days.
Develop and facilitate training materials, in-service education, and ongoing skill development for the RSS team.
Monitor team adherence to facility policies, safety protocols, and therapeutic best practices.
Conduct comprehensive client orientations within 48 hours of admission, covering program rules, expectations, and support services.
Facilitate psychoeducational and life skills groups to support recovery and reintegration.
Support clinical processes including intake, UA administration, transportation, and recreational programming.
Monitor and de-escalate behavioral issues, applying trauma-informed and ethical response strategies.
Maintain detailed documentation of incidents, client progress, and shift activities per organizational policy.
Ensure safe oversight of daily routines including housekeeping, meals, and medication lines.
Perform all other duties as assigned.