Program Supervisor (Jefferson County)
About The Position
Sunnyhill is a nonprofit 501(c)(3) organization providing services, programs, and opportunities for children and adults with developmental disabilities. It serves more than 1,000 people ages 4–85 annually across six St. Louis metropolitan counties and works to empower people to become productive citizens and achieve their dreams. The Program Supervisor plans, implements, and directs activities and systems to ensure compliance with quality standards and licensure. The role oversees assigned work sites, supports Home Managers and Lead Staff, and ensures people supported receive appropriate services, medical care, and progress toward their goals. The position also maintains accurate records, supports staff supervision and training, and participates in meetings and professional development.
Requirements
- Bachelor’s degree in a Human Services field or two years of directly related experience.
- Supervisory experience.
- Excellent verbal and written communication, including electronic documentation.
- Ability to prioritize tasks, solve problems, and function effectively in a fast-paced and sometimes stressful environment.
- Valid driver’s license and auto insurance; use of a personal vehicle is required.
- Acceptable background checks.
Responsibilities
- Monitor and supervise the operation of assigned work sites.
- Train and support Home Managers and Lead Staff, and act as manager when both are absent.
- Provide 24/7 on-call support to Home Managers and Lead Staff and answer calls within one hour.
- Ensure people supported (PWS) have medical appointments scheduled and attended within required time frames.
- Check medications and medication administration records (MARs) for all people supported once weekly.
- Ensure compliance with medical requirements by liaising between the Waiver department and Nursing team.
- Oversee and help organize Medical Books.
- Prepare for and attend Regional Center QE Nurse visits for all PWS, and complete HIPS with the Director of Nursing and Assistant Director.
- Review completed Food Stamp and Medicaid applications for consumers before submission to the Waiver Business Manager.
- Review and approve Service Delivery Logs (SDLs) for Home Managers and check for missing SDLs at assigned sites.
- Support Home Managers with employee performance evaluations and disciplinary actions when necessary.
- Complete site safety checklists monthly and quarterly.
- Assist with and attend all intakes and moves within the assigned caseload.
- Ensure accurate records for PWS and staff are maintained at each site.
- Attend all ISP meetings, conduct final reviews of ISPs, and provide strategies for completing PWS outcomes.
- Provide coverage and approve PTO requests.
- Review Appendix B reports from the Assistant Director and take appropriate steps to resolve outstanding issues within 30 days.
- Help develop agendas and attend staff meetings for each supervised site.
- Attend monthly Waiver meetings, monthly POD meetings, and all professional development meetings.
- Ensure PWS make satisfactory progress toward goals in their annual plans.
- Oversee and provide backup for training Direct Support Professionals and Lead Staff.
- Provide a projected weekly schedule to waiver management and complete office hours once weekly.
- Inform Human Resources of employee injuries and ensure required paperwork is submitted.
- Perform other duties and special projects as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
