Program Supervisor

Sevita•Columbia, SC

1d•Onsite

About The Position

This is a full-time, exempt, salaried supervisor role responsible for managing the services delivered to a designated program or set of programs, and the operation of programs. The role involves overseeing the organization and implementation of direct supports, person-centered planning and implementation, healthcare, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Requirements

Bachelor's degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensure(s) as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other training(s) and/or certification(s) per state requirements and/or service line.
For specific programs: AZ Behavioral Health programs must meet BHT requirements.

Nice To Haves

Two to three years of related experience in the Human Services Industry

Responsibilities

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Participate in hiring events and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors.
Organize and implement on-site orientation and training for assigned programs, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional meetings.
Design and monitor employee schedules to ensure all shifts are covered and minimize overtime.
Conduct performance snapshots and evaluations for direct reports, and review and approve staff performance evaluations.
Coach employees, correct employee behavior, and manage the termination of staff members.
Ensure employee safety and workers’ compensation programs, monitor compliance, and assist in returning employees to work.
Act as QIDP (if required), write and approve individual program plans, and train staff on plan implementation.
Periodically audit individual records and other program documentation for accuracy and completion.
Conduct program team meetings and progress reviews.
Oversee licensing compliance for program services and supports, ensure timely and accurate program documentation, and implement compliance plans.
Implement systems and oversee the management of individuals’ funds and property, ensuring safety and accuracy.
Maintain productive and professional relations with individuals, families, case managers, and other stakeholders.
Engage in government and community relations and participate in advocacy efforts.
Implement proactive strategies to reduce or eliminate serious incidents, review all incidents, and ensure timely incident reporting.
Oversee coordination of health care appointments and monitor individual attendance.
Oversee the system for medication administration, documentation, and security.
Approve purchases of medical supplies and equipment and ensure proper training.
Monitor food service in accordance with dietary plans and regulatory compliance.
Approve purchase of food, supplies, and equipment, and review monthly invoices for accuracy and budgetary compliance.
Oversee census, attendance information, or other required documentation to assure accurate billing.
Monitor staffing hours for budgetary compliance.
Monitor census performance for their location(s) and escalate potential service disruptions.
Review referrals to validate fit for specific locations and identify and escalate potential barriers to serving individuals.
Coordinate preparations required for expected placements including staffing, funding, home set-up, and safety requirements.
Ensure vehicles are properly maintained, clean, and safe.
Monitor and implement strategies to assure neat, clean, and safe program environments.
Oversee the environmental safety program and maintain furnishings, equipment, and facilities in good repair.
Perform other duties and activities as required, including backfilling roles under supervision.
Be available on-call to support staff, find coverage, or cover shifts as needed.