Program Supervisor

Arizona Department of Administration • Phoenix, AZ

6d • Hybrid

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join their team as a Program Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Vocational Rehabilitation staff, including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedures. This position also completes unit reports and analyzes and interprets case management reports to determine a course of action. Travel will be required for client meetings, outreach/events, office coverage, and State business. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Requirements

• Master's degree in Rehabilitation Counseling or related field; plus one year experience, paid or unpaid, working with individuals with disabilities.
• One year of supervisory or management experience.
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks if driving or using a vehicle is an essential function of the job.
• Maintain acceptable driving records and complete all required driver training if driving on State business.
• Maintain the statutorily required liability insurance if operating a personally owned vehicle on State business.

Nice To Haves

• Commission on Rehabilitation Counselor Certification (CRCC) preferred.
• Customer-facing experience
• Team leadership experience
• Experience supporting individuals who have disabilities

Responsibilities

• Providing direct supervision to Vocational Rehabilitation staff, including hiring, training, coaching, evaluating, and performing disciplinary action when necessary.
• Monitoring case management practices to ensure compliance with RSA policy and procedure.
• Reviewing and approving Vocational Rehabilitation client cases and conducting quality assurance reviews.
• Representing Rehabilitation Services Administration (RSA) in the community and on boards, committees, and work groups.
• Facilitating regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
• Completing unit reports, analyzing and interpreting case management reports to determine a course of action.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time.
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager