Program Supervisor

Arizona Department of Administration•Tucson, AZ

5d•Onsite

About The Position

Under the direction of the Department of Child Safety Program Manager, this position serves as a supervisor and is responsible for managing the workflow of a Unit of DCS Specialists, Case Aides and support staff that are engaged in child safety services.

Requirements

DCS Specialist Training track classroom sessions unless this training has been completed within the previous two years.
DCS Program Supervisor Training Track.
Knowledge of Federal and State laws, regulations and directives governing child protective services.
Knowledge of Risk assessment practices and procedures.
Knowledge of Principles and Practices of work leadership and management.
Knowledge of Theories of personality development and adjustment.
Knowledge of Policies and procedures of court systems.
Knowledge of Community Resources.
Skill in Verbal and written communication.
Skill in Eliciting information through interviews.
Skill in Establishing and maintaining work relationships with children, their families, and court representatives.
Skill in Resolving problems.
Skill in Delivering public speeches.
Skill in Supervision techniques.
Ability to Apply the principles and practices of work leadership and the DCS Management System.
Ability to Maintain professional boundaries.
Ability to Lead by example.
Ability to Work as a team member.
Ability to Recognize employee strengths and development opportunities.
Ability to Prepare detailed documentation of parent, child, and professional contacts to ensure that the records accurately convey reported information and minimize misinterpretation.
Ability to Perform after-hour duties.
Ability to Learn policies and procedures of Guardian and automated systems.
Must be able to secure and maintain clearance from the Central Registry.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
Must be able to pass a DCS background check.
Must have a Driver's License.

Nice To Haves

Lateral Transfers will be given preference.
Must be a current DCS employee.
Must currently be in a Program Supervisor position for 12 consecutive months.
Must be meeting expectations in current position (Performance Evaluation score of meets expectations on last evaluation), not currently under a Performance Improvement Plan or under review as part of a Memo of Concern.
No discipline within the last 12 months.

Responsibilities

Directs, supervises and instructs direct reports according to department and regional policies pertaining to child protective services.
Reviews work products and analyzes facts obtained by DCS specialists.
Provides input on cases.
Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance.
Interviews and trains staff within the unit.
Develops work schedules.
Meets monthly with employees to discuss performance.
Completes employee evaluations.
Initiates disciplinary actions, if necessary.
Responds/resolves problems and questions presented by customers, case participants, internal DCS staff, and other stakeholders to address concerns involving policy, procedures and issues related to specific cases.
Attends management staff meetings, training, professional seminars, conferences and participates in problem-solving/decision-making.
Produces, utilizes and sends reports.
Other duties as assigned.

Benefits

Paid sick leave
Paid vacation that includes ten (10) holidays per year.
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed. foster/adopted child (pilot program).
Competitive health and dental insurance plans.
Life insurance and long-term disability insurance.
Optional employee benefits that include: Vision coverage.
Short-term disability insurance.
Deferred compensation plans.
Supplemental life insurance.
Employee wellness plans.
Bi-Lingual Stipend