Program Supervisor - Shelter

Child & Family Center • Santa Clarita, CA

4d • Onsite

About The Position

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply. Child & Family Center received the following awards: Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Awarded the 2026 Silver Bell Seal for Workplace Mental Health. The Bell Seal for Workplace Mental Health is the nation’s leading recognition for U.S. employers committed to creating mentally healthy workplaces. The Program Supervisor – Shelter provides comprehensive support and supervision to DV shelter staff. In addition, this position also provides direct supportive services to adults and children who are impacted by domestic violence, as needed. The Program Supervisor – Shelter is responsible for assisting the Program Manager I - DV with development and implementation of case management services, overall shelter operations, and will be responsible for ensuring compliance with County, State, and Federal contracts including CalWORKS. The Supervisor helps ensure DV staff provide identified services to DV clients/families. The Program Supervisor – Shelter is an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and County representatives. This position requires flexibility and the ability to manage time and multiple tasks with little supervision. The individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines and works well under pressure. This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.

Requirements

• High School Diploma or Equivalency
• Minimum 2 years’ experience supervising case management services OR, Minimum of 2-3 years of previous experience in case management, providing domestic violence and /or sexual assault victim services.
• Experience prioritizing clients’ needs in crisis situations
• Completion of a 40-hour Domestic Violence Advocate training as mandated by the State of California, OES and Evidence Code 1037.1, - training will be provided within one month of hire.
• Ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
• Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

Nice To Haves

• Bilingual in Spanish highly preferred.
• Applicants with personal experience with Domestic Violence are encouraged to apply.
• Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.

Responsibilities

• Provides comprehensive support and supervision to DV shelter staff.
• Provides direct supportive services to adults and children who are impacted by domestic violence, as needed.
• Assists the Program Manager I - DV with development and implementation of case management services.
• Assists with overall shelter operations.
• Ensures compliance with County, State, and Federal contracts including CalWORKS.
• Helps ensure DV staff provide identified services to DV clients/families.
• Directly supervises DV Shelter case managers and volunteers.

Benefits

• Paid birthday floating holiday
• Vacation and Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401(k) available with discretionary Agency match
• Professional development opportunities and reimbursement
• Employee Wellness Program
• Mentorship Program
• Pet Insurance
• $5,000/year Bilingual Spanish differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED