Program Supervisor - FERC Reentry Program

Mental Health Assn of Alameda County•Pleasanton, CA

18h•Onsite

About The Position

The Mental Health Association of Alameda County (MHAAC) is seeking an experienced and passionate Reentry Program Supervisor to lead a team supporting individuals with behavioral health needs and their families as they transition from incarceration back into the community. This role is ideal for an inspiring leader who values collaboration, recovery, equity, and family-centered care. MHAAC is a well-established non-profit organization dedicated to assisting and advocating for people with mental illness and their family members through various programs. The Family Education and Resource Center (FERC) is a family-centered program that provides free advocacy, support, and education to family caregivers of loved ones living with a mental health condition. This program is expanding to include support for family caregivers of loved ones with a mental health condition who are in the reentry transition from jail or prison back into the community. The FERC Reentry Program is unique in that all staff members have lived experience as caregivers to a loved one with a mental health condition or Serious Mental Illness (SMI) who has experienced the reentry transition. The program components include a warmline, education/training/support for family/caregivers, a resource center, assistance with AB 1424 Historical Information forms, support for family leadership development, and collaboration with other MHSA funded programs.

Requirements

Lived experience as the primary caregiver and/or direct family member of a loved one diagnosed with a mental health condition and/or substance use condition who has reentered their community, navigated support systems and utilized reentry assistance supports
Minimum 2 years experience as a Supervisor
Bachelors Degree (additional experience may be substituted for degree requirement)
Must successfully pass a fingerprint background check by CADOJ and FBI
Proficiency in Microsoft Office - Outlook (email/calendar); Word (documents)
Some positions require a valid CA Drivers License, daily access to a working motor vehicle, maintain legally required vehicle liability insurance and have an acceptable motor vehicle report as determined by MHAAC's insurance broker

Nice To Haves

Experience working within behavioral health, justice-involved individuals and families, or community mental health programs
Certified Medi-Cal Peer Support Specialist (CMPSS)
Experience working with underserved and diverse communities
Experience delivering services using video-based platforms such as Zoom or Microsoft Teams
Bilingual in one of Alameda County's threshold languages: Cantonese, Farsi, Korean, Mandarin, Spanish, Tagalog, Vietnamese

Responsibilities

Oversee daily program operations
Supervise, coach, mentor, and support Reentry Program staff
Ensure compliance with agency policies, county contracts, documentation standards, and HIPAA requirements
Develop and maintain partnerships with community organizations and behavioral health stakeholders
Monitor program outcomes, quality assurance measures, and continuous improvement initiatives
Coordinate trainings, outreach activities, family support groups, and community engagement efforts
Support strategic planning, staff development, recruitment and on-boarding

Benefits

Competitive salary
Eligible for first pay increase after successful completion of 3-month introductory period
100% paid medical and dental coverage for the employee
Employee Assistance Program (EAP)
401K Retirement Plan
Short/Long Term Disability Plan
Flexible Spending Account (FSA)
14 paid holidays, including the week between Christmas and New Years Day
Vacation leave 2 weeks per year, increases to 4 weeks by year 4 of employment
Mileage reimbursement for work related travel
Paid volunteer time-off
Tuition reimbursement
On the job training