Program Specialist (Part-Time/Year Round) - City

City of Oklahoma City•Oklahoma City, OK

23h•$24 - $34•Onsite

About The Position

The Program Specialist is responsible for delivering technical support for enterprise hardware and software, managing installation, configuration, and troubleshooting across both desktop and mobile environments. This role also involves working with departmental personnel and applying project management practices to coordinate with cross-functional teams, optimize workflows, and drive successful project outcomes.

Requirements

Applicants must be at least 18 years of age at the time of application submission.
Employees in part-time/year-round positions may work no more than 29 hours per week.
Completion of the application questions is required.
Applicant responses to the application questions must specifically answer the questions asked.
Responses to application questions must be supported by work history/information listed on the application/resume.
Ability to travel is required.

Nice To Haves

Actively pursuing a degree in IT or Computer Science, or those with certifications such as CompTIA A+.
Experience with the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices.
Knowledge of best practices in providing technical support to an enterprise workforce.
Knowledge of standard Project Management methodologies used to implement multi-tier systems, including hardware and application components.
Knowledge of Power BI reporting.

Responsibilities

Delivering technical support for enterprise hardware and software.
Managing installation, configuration, and troubleshooting across desktop and mobile environments.
Working with departmental personnel.
Applying project management practices to coordinate with cross-functional teams.
Optimizing workflows.
Driving successful project outcomes.