Program Specialist

City of Sacramento•Sacramento, CA

5d•Hybrid

About The Position

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Community Development Department, Code Compliance Division, is seeking a knowledgeable and highly motivated Program Specialist to implement and manage the City’s Tenant Protection Program, established by City Council in 2019. The Tenant Protection Program aims to protect renters from excessive rent increases and unjust evictions. The Program Specialist key responsibilities will include but may not be limited to: Evaluate and enhance administrative policies and procedures for the Tenant Protection, and Rental Housing Programs Supervise personnel who support the Rental Registry, Rental Housing Inspection Program, and program hearings Development and management of the Tenant Protection Rental Registry database Collaborate with internal and external departments regarding program coordination Facilitate outreach meetings with landlord/tenant stakeholders Track and analyze legislation related to landlord/tenant issues and prepare statistics, reports, and data regarding findings. Under general direction the Program Specialist plans, directs, and supervises all of the activities of a major department or Citywide program or project with moderate visibility and impact; conducts studies and makes recommendations; monitors program compliance; represents the department in contacts with media, internal and external agencies, and organizations. This advanced journey level class in the professional series is populated with multiple incumbents. The Program Specialist is distinguished from the next lower class of Program Analyst in that the Program Specialist manages multiple programs or moderately visible programs with greater department or Citywide impact. This class is distinguished from the next higher classification of Program Manager in that the Manager is responsible for administration and management of programs and projects with high visibility and substantial Citywide impact. This class is distinguished from the class of Administrative Officer in that the latter is responsible for all internal administrative functions for a department. General direction is provided by a department or division head. Some assignments require responsibility for direct or indirect supervision of lower level professional, technical, and clerical personnel. Some positions function as internal consultants and require coordination among multiple divisions in a department.

Requirements

Four years of progressively responsible professional-level administrative experience.
A Bachelor’s Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field.
Knowledge of: Principles and practices of public administration and governmental finance, budgeting, and accounting.
Procurement methods.
Research techniques, methods and procedures.
Methods and practices of modern office management.
Principles and practices of program management and administration.
Technical report writing.
Methods of analysis.
Principles and practices of supervision.
Skill in: Managing multiple tasks and deadlines.
Customer service, including dealing with people under stress, and problem solving.
Use of computers, computer applications, and software.
Ability to: Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity.
Supervise and direct professional, technical, and clerical staff.
Analyze fiscal problems and make sound policy and procedural recommendations.
Make effective presentations to public officials, committees, and outside agencies.
Establish and maintain effective working relationships with employees and the general public.
Prepare technical and analytic reports.
Communicate effectively, orally and in writing.
Make program or project changes based on analysis of results, new legislation, or departmental changes.
Meet multiple deadlines.
Must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

Nice To Haves

An understanding of housing policy, rental property standards, and tenant and landlord law is preferred.
It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction.

Responsibilities

Plans, coordinates, and administers, a project or program with department or Citywide impact; supervises, trains and evaluates the work of professional, technical and clerical staff.
Confers with department heads, division managers, members of professional staff, and other officials concerning the administrative needs and requirements related to the program or project; represents the program in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies.
Interprets new policies, procedures, and regulations, and develops new or amended programs or projects as need dictates, monitors program objectives to assure compliance with State and administrative regulations and program guidelines.
Conducts studies and surveys, performs research and analysis and prepares recommendations for department management; monitors and evaluates program effectiveness and outcomes; creates and implements program policies and procedures; develops guidelines, forms and related documents.
Reviews grant opportunities; compiles and analyzes information for preparation of grants, contracts and agreements; negotiates terms; implements, monitors and prepares reports on conduct and performance of grants.
Identifies program, project or system enhancements; selects and coordinates installation of new and revised programs and systems.
Provides exceptional customer service to those contacted in the course of work.
Evaluate and enhance administrative policies and procedures for the Tenant Protection, and Rental Housing Programs
Supervise personnel who support the Rental Registry, Rental Housing Inspection Program, and program hearings
Development and management of the Tenant Protection Rental Registry database
Collaborate with internal and external departments regarding program coordination
Facilitate outreach meetings with landlord/tenant stakeholders
Track and analyze legislation related to landlord/tenant issues and prepare statistics, reports, and data regarding findings.