Bilingual (English/Spanish) Program Specialist

Washington County, Oregon • Hillsboro, OR

1d • Onsite

About The Position

The Developmental Disabilities Division is currently searching for a Bilingual (Spanish) Program Specialist. The Program Specialist is an advanced position on the administrative team and the work they do in supporting case management functions. This position supports the division in several ways. The first is by being a subject matter expert in the State payment system, eXPRS, where they troubleshoot and correct Personal Support Workers timesheets. This subject matter expertise makes them a liaison with local and State agencies, division staff, Personal Support Workers and Common Law Employers to resolve payment and service authorization issues. The second main function is coordinating with the case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services and maintain accurate documentation of these purchases. The third function is pulling and analyzing reports to optimize workflows and ensure compliance. It is an excellent opportunity for someone who enjoys problem solving, working and communicating with diverse populations and contributing to a division that plays a critical role in supporting our local community.

Requirements

• Three (3) years of work experience in program administration, development, evaluation, and/or contract administration; OR An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration.
• Possess Spanish bilingual skills, including precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing.
• Methods of recordkeeping and basic descriptive statistical preparation and interpretation.
• Methods and procedures of budget development, justification, and cost control.
• Application and interpretation of state and federal regulations governing services.
• Application of local and State policies, procedures and regulations.
• Provide timely, effective, and efficient customer service to individuals in services, and other employees.
• Professionally interact and engage with individuals who make inquiries regarding Developmental Disabilities services.
• Plan, organize, and coordinate a program or project.
• Communicate effectively with a wide range of individuals, both orally and in writing. This includes phone, email, in-person, and video conferencing.
• Collect and analyze data and maintain accurate records.
• Exercise time management skills, balance multiple priorities, and consistently meet timelines and due dates.
• Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.
• Be an effective collaborator in a team-centered environment and work under general direction.
• Utilize broad technology applications using documents processing, spreadsheets, databases, and presentation application.

Nice To Haves

• Knowledge of Microsoft Suite, Workday and Electronic Medical Record software are preferred.
• Possess a valid driver's license and have an acceptable driving record per Washington County policy.
• Completion of a criminal history check in accordance with Oregon Administrative Rules.

Responsibilities

• Troubleshoot and correct Personal Support Workers timesheets in the State payment system, eXPRS.
• Serve as a liaison with local and State agencies, division staff, Personal Support Workers and Common Law Employers to resolve payment and service authorization issues.
• Coordinate with case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services.
• Maintain accurate documentation of medical supply purchases.
• Pull and analyze reports to optimize workflows and ensure compliance.

Benefits

• Award-winning benefits and wellness program
• Opportunity to serve and support our vibrant community
• 5% of the base pay rate, or a flat rate of seventy-five ($75) per pay period, whichever is greater, for bilingual differential pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree