Bilingual (English/Spanish) Program Specialist
About The Position
The Developmental Disabilities Division is currently searching for a Bilingual (Spanish) Program Specialist. The Program Specialist is an advanced position on the administrative team and the work they do in supporting case management functions. This position supports the division in several ways. The first is by being a subject matter expert in the State payment system, eXPRS, where they troubleshoot and correct Personal Support Workers timesheets. This subject matter expertise makes them a liaison with local and State agencies, division staff, Personal Support Workers and Common Law Employers to resolve payment and service authorization issues. The second main function is coordinating with the case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services and maintain accurate documentation of these purchases. The third function is pulling and analyzing reports to optimize workflows and ensure compliance. It is an excellent opportunity for someone who enjoys problem solving, working and communicating with diverse populations and contributing to a division that plays a critical role in supporting our local community.
Requirements
- Three (3) years of work experience in program administration, development, evaluation, and/or contract administration; OR An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration.
- Possess Spanish bilingual skills, including precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing.
- Ability to plan, organize, and coordinate a program or project.
- Ability to communicate effectively with a wide range of individuals, both orally and in writing. This includes phone, email, in-person, and video conferencing.
- Ability to collect and analyze data and maintain accurate records.
- Ability to exercise time management skills, balance multiple priorities, and consistently meet timelines and due dates.
- Ability to establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.
- Ability to be an effective collaborator in a team-centered environment and work under general direction.
- Ability to utilize broad technology applications using documents processing, spreadsheets, databases, and presentation application.
Nice To Haves
- Knowledge of Microsoft Suite, Workday and Electronic Medical Record software.
- Possess a valid driver's license and have an acceptable driving record per Washington County policy.
- Completion of a criminal history check in accordance with Oregon Administrative Rules.
Responsibilities
- Troubleshoot and correct Personal Support Workers timesheets in the State payment system, eXPRS.
- Serve as a liaison with local and State agencies, division staff, Personal Support Workers and Common Law Employers to resolve payment and service authorization issues.
- Coordinate with case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services.
- Maintain accurate documentation of medical supply purchases.
- Pull and analyze reports to optimize workflows and ensure compliance.
Benefits
- Award-winning benefits and wellness program
- Opportunity to serve and support our vibrant community
- Bilingual differential pay (5% of base pay rate, or a flat rate of seventy-five ($75) per pay period, whichever is greater)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
