Program Specialist - TOPS

CYCSF•San Francisco, CA

7d•$26 - $30

About The Position

The Program Specialist for the Community Youth Center of San Francisco’s Transition Opportunities and Programs for Success (TOPS) program supports youth ages 14–24 with limited English language skills. Under the supervision of the Program Manager, the role provides English Language Learners with case management, job and college readiness skills development, social-emotional support, and acculturation guidance. The position is full-time, 40 hours per week, non-exempt, and has an end date of June 30, 2027. The Community Youth Center of San Francisco provides education, leadership development, behavioral health, intervention, street outreach, and workforce development services to San Francisco youth and their families. Its mission is to empower and strengthen a diverse population of high-need youth and families through youth development, education, employment training, advocacy, and supportive services.

Requirements

Bachelor’s degree in a relevant field, or currently pursuing a degree with relevant experience.
Two years of experience working with youth, preferably in youth workforce development programs.
Experience facilitating meetings and workshops and providing one-to-one support to youth and young adults.
Ability to work with ethnically diverse and low-income youth and transition-age youth, as well as English Language Learners, and provide social and emotional support.
Experience working with community-based service providers and private-sector partners.
Ability to work as part of a team, prioritize and handle multiple tasks, and work independently in a fast-paced environment.
Bilingual proficiency in English and Cantonese or Mandarin is required.
Excellent oral and written communication skills.
Good organizational and project management skills.
Enthusiasm for promoting academic achievement and college-to-career education.
Ability to lift or move at least 25 pounds.
Ability to work some evenings and weekends.

Responsibilities

Develop curriculum and facilitate job and college readiness skills training workshops.
Provide personal and vocational guidance using vocational and interest assessments, and develop individualized vocational goals and plans with participants.
Support college and corporate tours for high school and TAY students to explore transitions to post-secondary education and employment opportunities.
Provide case management and referral services to high-need youth and young adults, assisting with job placement.
Counsel participants in resolving personal issues that may affect work or school performance.
Maintain an up-to-date list of transferable credits to four-year colleges and jobs appropriate for participants.
Cultivate relationships with CCSF and EOPS to provide college preparation advising.
Convene a community service-learning project.
Support and facilitate activities at summer boot camp.
Track and report program outcomes and activities through a data management system.
Complete required written documentation and reports.
Refer youth to appropriate services within CYC or other agencies.
Support agency-wide community events and initiatives.
Perform other duties as assigned by management.