Program Specialist- Girard Day Program

BNI Talent Acquisition Team • Erie, PA

5d

About The Position

The Program Specialist supports the Barber National Institute’s IDS Adult Day programs as a member of the interdisciplinary team. The role coordinates services for assigned individuals, supports the Individual Support Plan (ISP) process, monitors regulatory compliance, and promotes person-centered programming. The Program Specialist works with individuals served, families, staff, and community partners to help ensure services are meaningful, safe, and aligned with individual goals and preferences.

The role also supports staff training, documentation and reporting, community integration, quality improvement, and coordination of admissions, discharges, and transitions. The position may involve accompanying individuals to the emergency room and assisting with care coordination when needed.

Requirements

• One of the following qualifications: a master’s degree and one year of experience working directly with individuals with disabilities; a bachelor’s degree and two years of such experience; or an associate degree, 60 college credits, or completion of a two-year program and four years of such experience.
• Experience working with individuals with intellectual disabilities, autism, or related developmental disabilities.
• Proficiency with electronic health record systems; CareLogic is preferred.
• Strong documentation, record management, and reporting skills.
• Valid driver’s license.
• Ability to complete Certified Employment Support Professional (CESP) or ACRE-approved Basic Employment Services training within nine months of hire, when applicable.
• Act 33 and Act 34 clearances; FBI clearance if applicable.
• Strong organizational and time-management skills.
• Excellent communication and collaboration abilities.
• Ability to build positive relationships with individuals served, families, staff, and external agencies.
• Strong problem-solving and critical-thinking skills.
• Commitment to person-centered services and community integration.
• Ability to monitor and support regulatory compliance and documentation standards.
• Confidence training and supporting staff on individual-specific programming and service requirements.
• Ability to manage multiple priorities while maintaining attention to detail.

Responsibilities

• Coordinate services and supports for assigned individuals to implement ISP goals and outcomes.
• Participate in ISP meetings and collaborate with team members on person-centered planning.
• Monitor documentation, assessments, and progress reports for accuracy, completeness, and regulatory compliance.
• Review electronic records and update information in CareLogic as needed.
• Track regulatory due dates and ensure required documentation is completed on time.
• Train and support staff on ISP implementation, individual-specific supports, and regulatory requirements.
• Observe services and activities to ensure individuals’ needs, preferences, and rights are respected.
• Support community integration opportunities based on individual interests and goals.
• Monitor behavior support plans and assist staff in responding to behavioral challenges.
• Coordinate admissions, discharges, and program transitions.
• Assist with incident reporting and collaborate with investigators and leadership as appropriate.
• Accompany individuals to the emergency room and assist with care coordination when necessary.
• Collect data and prepare reports on program performance and individual progress.
• Build and maintain working relationships with families, support coordinators, vocational agencies, and community partners.
• Coordinate annual satisfaction surveys and other quality improvement initiatives.
• Participate in committees and projects supporting the growth and development of Adult Day services.

Benefits

• Highmark medical and mental health coverage.
• Delta Dental and Davis Vision coverage.
• Health Savings Account and Flexible Spending Accounts.
• Teladoc virtual health.
• 401(k) retirement plan with employer match.
• On-demand pay.
• Employee referral bonus program.
• Student loan forgiveness.
• College scholarship and tuition discounts.
• Employee discounts, including discounts for select BNI events and services.
• Company-paid life insurance.
• Short- and long-term disability insurance.
• Employee Assistance Program.
• Discounted on-site weekday childcare at the Erie Campus.
• Generous paid time off.
• Seven paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree