Program Specialist

Easterseals NH • Stratham, NH

9d • Hybrid

About The Position

We are looking for a Program Specialist to join our team within our day program. This role involves working directly with the Program Manager to assist in the development, implementation, and monitoring of program goals. The Specialist will also act as a Peer Guide for new Direct Support Associates (DSA), providing on-the-job training and program orientation, and maintaining contact with them for a minimum of six months. The position requires consistent professionalism, exceptional customer service, and a positive demeanor, with the ability to elevate feedback and concerns to a supervisor. Additionally, the role involves assisting with documentation preparation and compliance, and performing direct support responsibilities as needed, including personal care and transportation.

Requirements

• Associates Degree in Human Services or related field and (1) year of Direct Support experience OR a High School Diploma or equivalent and two years of Direct Support experience
• Must have a valid driver's license, a reliable vehicle, and automobile insurance for transportation requirements.

Responsibilities

• Work directly with the Program Manager to assist in reviewing, monitoring and participating in the development, implementation and monitoring of program goals.
• Act as a Peer Guide for assigned new Direct Support Associates (DSA) which includes providing on the job training and program orientation with assigned DSA
• Maintaining and documenting contact with assigned DSA for a minimum of six months
• Consistently demonstrate professionalism, exceptional customer service, and positive demeanor
• Elevate any positive feedback and/or concerns to supervisor.
• Assist with preparation and compliance of required documentation as requested by supervisor
• Perform direct support responsibilities as necessary including personal care and transportation.

Benefits

• Medical, Dental, Vision, Life & Disability
• PTO begins accruing on your first day!
• 10 Paid Holidays – includes a floating holiday of your choice
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree