Program Specialist

Transportation Security Administration•Queens, NY

3d•Onsite

About The Position

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Requirements

You must possess U.S. Citizenship or be a U.S. National.
You must complete a favorable Background Investigation (BI).
Selective Service registration is required.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector.
Applying principles, concepts, regulations, practices and analytical methods to evaluate program or project execution.
Documenting and maintaining records of completed training in appropriate systems.
Identifying and responding to stakeholders' questions, problems, and concerns.

Responsibilities

Working closely with the Federal Security Director (FSD) to coordinate, implement, and maintain an effective program to communicate TSA's policies, programs, and directives.
Identifying and responding to stakeholders' questions, problems, and concerns regarding security.
Overseeing and addressing customer service inquiries.
Identifying and responding to opportunities to further the aims of the organization to the public.
Managing and supporting the collection of various performance metrics to identify inefficiencies and areas in need of process improvement.
Managing supplies, including both procurement and inventory management.
Coordinating solutions to information technology (IT) problems; coordinating staff efforts concerning the acquisition and use of specialized software applications.
Conducting in-depth analyses regarding potential conflicts of airport administrative procedures with overall TSA administrative policies.
Providing airport management with status reports and planned activities in assigned program areas.
Providing management advisory services to the FSD staff and providing the first line response to airport employee inquiries.

Benefits

health, dental, vision, life, and long-term care insurance
retirement plan
Thrift Savings Plan [similar to a 401(k)]
Flexible Spending Account
Employee Assistance Program
personal leave days
paid federal holidays
flexible work schedules
situational telework may be permitted in accordance with departmental policy telework
tuition reimbursement
transportation subsidies
uniform allowance
health and wellness programs
fitness centers
Disabled veteran leave