Program Specialist - School of Hospitality Business Management

Washington State University • Pullman, WA

6d

About The Position

As the Program Specialist for the School of Hospitality Business Management (SHBM) , your primary responsibility is to ensure the SHBM operates smoothly by assisting the Director, Industry Relations Manager, and Administrative Manager to further the goals of the department by discussing and implementing goals, overseeing the basic functions of the main office including but not limited to; greeting those who visit or call the SHBM Pullman department, as well as keeping the faculty and graduate students in the department informed about current events, meetings and upcoming deadlines. You will also assist the department director with verifying course scheduling and enrollment for the Pullman campus; as well as assisting with tracking industry experience hours for students within our major and minor and sending out weekly updated emails to all SHBM students. Additionally, you will manage student engagement, SHBM Ambassadors, board of advisors, minor event planning, and on/off campus recruitment. Additional Information: This is a full (100 % FTE), permanent position. This position is overtime eligible. Monthly Salary: $3,752 to $5,011 | Range 42 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 . In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation .

Requirements

• A Bachelor’s degree OR equivalent education/experience
• Demonstrated skills in organization and attention to detail
• Demonstrated excellent interpersonal, written and verbal communication skills
• Proficiency in using computer software, such as Microsoft Office
• Demonstrated experience interpreting and applying laws, rules, policies, and procedures
• Ability and willingness to occasionally travel, work weekends, and work after regular business hours
• Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards

Nice To Haves

• Administrative experience with Washington State University or similar higher education environment
• Demonstrated ability to work in a fast-paced, quickly changing, and high stress environment
• Experience coordinating career fairs, workshops, or employer engagement events
• Strong networking skills and ability to build relationships with employers, alumni, and community organizations
• Experience working with diverse populations, including students, alumni, and professionals at various stages of their careers
• Work experiences that demonstrate strong public speaking skills and the development and delivery of engaging and informative presentations
• Work experience that demonstrates strong interpersonal skills and work in a collaborative team environment
• Experience with entry-level advising and Hospitality employment industry standards

Responsibilities

• Assist the Director, Industry Relations Manager, and Administrative Manager to further the goals of the department by discussing and implementing goals
• Oversee the basic functions of the main office including but not limited to; greeting those who visit or call the SHBM Pullman department, as well as keeping the faculty and graduate students in the department informed about current events, meetings and upcoming deadlines
• Assist the department director with verifying course scheduling and enrollment for the Pullman campus
• Assist with tracking industry experience hours for students within our major and minor and sending out weekly updated emails to all SHBM students
• Manage student engagement, SHBM Ambassadors, board of advisors, minor event planning, and on/off campus recruitment

Benefits

• WSU offers a comprehensive benefits package which includes paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation
• Optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level