Program Specialist II

Allegis Global Solutions • Tempe, AZ

18d • Hybrid

About The Position

The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors, providing advanced consultative support throughout the contingent labor lifecycle. The role manages more complex requisitions, proactively identifies process improvements, mentors junior team members, and drives supplier performance. It also uses data-driven insights to enhance client satisfaction and operational efficiency.

The position works in a hybrid capacity from an AGS office in Troy, Michigan, or Tempe, Arizona. It is open to North America locations outside California, Colorado, New Jersey, New York, Washington, and Maryland.

Requirements

• 3–5 years of experience in contingent workforce programs or the staffing industry.
• Proven ability to manage complex client relationships and requisitions.
• Advanced Excel and reporting skills.
• Experience with VMS tools and CRM systems.
• Strong presentation and stakeholder management skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead requisition intake sessions with hiring managers and provide guidance on market trends, rate benchmarking, and talent availability.
• Anticipate client needs and recommend sourcing strategies.
• Build long-term relationships with key client stakeholders and understand evolving business needs.
• Analyze requisition and fulfillment data to identify trends and recommend process improvements.
• Develop and deliver customized reports and dashboards for clients and internal stakeholders.
• Ensure compliance with client-specific policies and procedures.
• Evaluate supplier performance using KPIs and recommend corrective actions or recognition.
• Lead quarterly business reviews with suppliers.
• Oversee complex worker assignment changes and maintain data integrity across systems.
• Guide and support Program Specialist I team members.
• Share best practices and contribute to training initiatives.

Benefits

• Medical, dental, and vision coverage.
• Hospital plans.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions.
• Company-paid basic life and AD&D insurance, with voluntary life and AD&D coverage available for employees and dependents.
• Company-paid short- and long-term disability.
• Health and dependent care spending accounts (HSA and DCFSA).
• Employee Assistance Program.
• Tuition assistance.
• Paid time off, Allegis Group Paid Family Leave, and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level