Program Specialist I C1

One Federal Solution • Arlington, VA

1d

About The Position

One Federal Solution is seeking a Program Specialist I C1 to provide general program, administrative, documentation, process management, IT, telecommunications, and help desk workflow support. The Program Specialist I C1 will assist department directors and team members with daily operations, maintain program documentation and databases, support specialized IT and telecommunications requirements, and coordinate help desk workflows.

Requirements

• Ability to think critically, analyze information, identify problems, evaluate potential solutions, and make data-driven recommendations.
• Excellent ability to manage and organize multiple complex tasks simultaneously, with meticulous attention to detail and the ability to adapt to shifting priorities.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to work effectively as a team member and independently.

Nice To Haves

• Direct experience supporting ONR, the Naval Research Enterprise, or a similar S&T organization.
• Proven ability to liaise effectively with senior military, government, and civilian personnel.
• Proficiency with Microsoft Power Apps.

Responsibilities

• Assist department directors and team members with daily operational tasks; act as point of contact for basic inquiries; prepare and format program documents; perform accurate data entry; maintain program databases and files; and assist with logistics for program events.
• Document program workflows, training materials, and Standard Operating Procedures (SOPs). Help track key program metrics and milestones as directed.
• Ensure stakeholder awareness of IT initiatives and network status through strategic communications. Serve as the Telecommunications Service Control Officer, managing service calls and generating usage reports.
• Orchestrate the help/service desk workflow from initial request intake through to final resolution, ensuring timely and effective support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed