Program Specialist Historic Property Programs

City of San Ramon • San Ramon, CA

5d • Onsite

About The Position

Are you energetic, outgoing, and passionate about creating memorable experiences for the community? Join the City of San Ramon at Forest Home Farms Historic Park, where you’ll help connect visitors with local history, education, and fun! This year-round position offers the opportunity to engage with the public, lead educational tours and weekly activities, support program curriculum, and assist with publicity and communications. With a flexible schedule of up to 20 hours per week, you may work weekdays, evenings, weekends, and holidays. Schedules are planned a month in advance to help provide flexibility. Most hours are scheduled during the school year, with opportunities to participate in special City events, including Memorial Day and Fourth of July activities. If you enjoy working with people, creating engaging experiences, and being part of something meaningful, we’d love to hear from you! This is a temporary position with no benefits assigned. After ninety (90) days of consistent employment, forty (40) hours of sick leave are assigned to a sick leave accrual bank, not to exceed eighty (80) hours. Under general supervision, provides leadership and functional direction to a recreation program, activity, facility or service; directs and/or leads the activities of a program, activity or service; organizes and implements program elements and oversees participants, and performs related work as required. Receives direct or general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. May exercise technical and functional direction and provide training to lower-level staff. This is a journey-level class utilized in the Parks and Community Services Department. Positions are filled on a seasonal or program-specific basis. The class is distinguished from the entry-level class positions by responsibility for on-site coordination of a specific program area.

Requirements

• Equivalent to the completion of the twelfth (12th) grade.
• Two (2) years full-time experience or its equivalent of recreation experience relevant to the area of assignment.
• Appropriate clearances from background check/fingerprinting including documentation of a negative skin test for TB within the last two (2) years is required upon hire.
• California Class C Driver's License
• First Aid and CPR/AED certifications

Nice To Haves

• Knowledge of techniques for leading and overseeing daily program participants and activities.
• Knowledge of practices for supervising and training Recreation Leaders and volunteers.
• Knowledge of safety principles and practices, including basic first aid and adult and/or child CPR.
• Knowledge of basic safety precautions and procedures related to recreation programs and facilities.
• Knowledge of standard office practices and procedures, including: Use of standard office equipment. Basic recordkeeping and arithmetic. Computer applications related to the work.
• Knowledge of safe work practices, including safe driving rules and procedures.
• Knowledge of proper English usage, spelling, vocabulary, grammar, and punctuation.
• Knowledge of techniques for effectively interacting with individuals of various ages, socioeconomic backgrounds, and ethnic groups.
• Knowledge of techniques for effectively representing the City when interacting with the public.
• Knowledge of customer service techniques for providing a high level of service and effectively working with the public, vendors, contractors, and City staff.
• Ability to work independently while supervising facilities and program participants.
• Ability to understand and follow facility use policies and procedures.
• Ability to provide courteous and helpful assistance to facility patrons.
• Ability to set up and arrange facilities for community events and meetings.
• Ability to operate basic computer systems to enter and retrieve information for class registration and facility reservations.
• Ability to remain flexible and adapt to changing job responsibilities and priorities.
• Ability to respond calmly and effectively to medical emergencies and injuries, including providing basic first aid and adult and/or child CPR.
• Ability to maintain facilities and equipment in a clean, safe, and secure condition.
• Ability to operate standard office equipment, computers, and related software.
• Ability to perform accurate basic arithmetic calculations.
• Ability to perform routine equipment maintenance.
• Ability to maintain accurate logs, records, and basic written documentation of work performed.
• Ability to understand and follow oral and written instructions.
• Ability to organize work, set priorities, and meet important deadlines.
• Ability to communicate effectively in English, both verbally and in writing, including in person and over the telephone.
• Ability to exercise tact, initiative, good judgment, and sound decision-making within established policies, procedures, and legal guidelines.
• Ability to establish and maintain positive and effective working relationships with coworkers, the public, vendors, contractors, and others encountered during the course of work.

Responsibilities

• Supervises staff and trains volunteers that support special events and educational programs
• Oversees, plans, and/or directs daily Farm Education program activities.
• Analyzes facility and program needs and recommends new and innovative program ideas.
• Plans and prepares weekly weekend programs in alignment with historic and farm life activities.
• Creates planting schedule for organic garden and organizes schedule with garden volunteers
• Provides feedback regarding program goals and objectives, budget development and activity schedules.
• Develops and distributes promotional and marketing information.
• Assists the public with questions and problems.
• Opens, closes, secures and maintains a safe program environment and facility; and conducts safety checks.
• Maintains records and prepares reports, as necessary.
• Attends mandatory pre-service and in-service trainings and meetings.
• Administers first aid as required; handles emergency or extraordinary situations by notifying the proper authority or responder.
• Reports incidents/accidents.
• Serves as the primary point of contact in regard to accidents and incidents that occur during program hours and completes required reports.
• Uses Standard office practices and procedures, including the use of standard office equipment, basic recordkeeping, arithmetic, and computer applications related to the work.
• Performs other duties as assigned.

Benefits

• Forty (40) hours of sick leave are assigned to a sick leave accrual bank, not to exceed eighty (80) hours, after ninety (90) days of consistent employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED