ID Program Specialist 2 (Provider Coordinator)

Dauphin County•Harrisburg, PA

5d•Hybrid

About The Position

Dauphin County Mental Health/Autism/Developmental Programs is seeking a full-time Program Specialist 2, Provider Coordinator. This role involves program planning, analysis, and monitoring, with a focus on coordinating community Autism/Developmental Programs (A/DP) services. The position oversees provider operations within the Office of Developmental Programs (ODP), including new provider development, performance monitoring, risk management, variance review, and residential provider oversight. A key responsibility is ensuring compliance, quality service delivery, and continuous improvement in ODP-funded services. This position is crucial for ensuring the health, safety, and welfare of citizens receiving support services through the ID/A programs. The role also assists with Early Intervention (EI) Program Specialist onboarding and ongoing monitoring of staff qualifications according to OCDEL EI regulations and Dauphin County policies. The position requires excellent communication skills (written and oral), basic computer technology knowledge (Microsoft Word, Excel), and involves some travel within the county and occasionally to other parts of the state for services and meetings. Occasional evening meetings are also required. The position is located in the MH/A/DP Administrator’s Office.

Requirements

Two years of professional-level experience in the field of intellectual disabilities
A bachelor's degree
Excellent communication skills – written, oral
Basic knowledge of computer technology, Microsoft Word, and Excel
Valid driver’s license and positive driving record at the time of hire
Favorable criminal background check, child abuse and FBI clearances
Favorable references
Proof of a valid Pennsylvania driver’s license within 60 days from the date of hire (or alternative identification if driving is not essential and applicant is not eligible for a PA driver's license)

Responsibilities

Program planning, analysis, and monitoring
Coordination of community Autism/Developmental Programs (A/DP) services
Overseeing provider operations within the Office of Developmental Programs (ODP)
New provider development
Provider performance monitoring
Risk management
Variance review
Residential provider oversight
Ensuring compliance, quality service delivery, and continuous improvement across ODP-funded services
Ensuring the health, safety and welfare of citizens receiving support services through the ID/A programs
Assisting with Early Intervention (EI) Program Specialist onboarding processes
Ongoing monitoring of staff qualifications outlined in OCDEL EI regulations chapter 4226 in addition to Dauphin County policies and procedures