Program Specialist 2 - Instruction

Columbia Basin College•Wa 99301, WA

1d•Onsite

About The Position

Columbia Basin College (CBC) is seeking a Program Specialist 2 to provide program support for Workforce Education initiatives. This role focuses on promoting student recruitment, retention, persistence, and completion, with a special emphasis on Perkins Special Populations and students entering non-traditional fields. The position will assist in implementing activities identified through the Comprehensive Local Needs Assessment (CLNA) by supporting student outreach, tracking program outcomes, maintaining Perkins Grant compliance documentation, and coordinating assigned program activities. This position reports to the Assistant Dean for Instruction.

Requirements

Bachelor’s degree from an institutionally accredited college or university, or equivalent combination of education/training/experience.
Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders.
Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness.
Proactively seeking and implementing creative solutions to improve effectiveness and adaptability within the college environment; Embracing continuous improvement and fostering a culture of forward-thinking to enhance outcomes.
Strong organizational abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced setting.
Collaborative mindset with the capability to work effectively within multifaceted teams, fostering cooperation and collaboration to achieve common goals.
Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position.
Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors.
Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable.
Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.
Frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects.
Ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus.
Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.
Must be available to work a flexible schedule when prior notice is given by the College.
Background check including criminal record history will be conducted.
Applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer.
Applicants must be authorized to work in the United States for any employer without sponsorship.
Proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986 will be required.

Nice To Haves

Two (2) years of full-time professional work experience in higher education.
Experience in grant-funded programs.
Bilingual and biliterate in English and Spanish.

Responsibilities

Compile, analyze, and maintain workforce student outcome data and prepare routine and ad hoc reports on recruitment, retention, persistence, completion, Special Populations, non-traditional student participation, and Perkins reporting and compliance, performance indicators, decision-making, and continuous improvement.
Coordinate with Institutional Research to develop, administer, and summarize surveys of prospective students, current students, parents, employers, and other stakeholders.
Collect and summarize information regarding barriers to student enrollment, persistence, and completion to support program improvement and student success initiatives.
Track participation and outcomes associated with outreach, recruitment, retention, and student success initiatives to evaluate effectiveness and identify opportunities for improvement.
Collect and summarize advisory committee feedback, demographics, and participation data to support Comprehensive Local Needs Assessment (CLNA), Perkins planning, program improvement, and diverse stakeholder engagement.
Support outreach, recruitment, and engagement activities for prospective and current students, with an emphasis on Perkins Special Populations, students entering non-traditional fields, and participation in workforce programs.
Support Advising, Student Services, faculty, completion coaches, and other campus partners in implementing CLNA-identified strategies, student persistence initiatives, and coordinated interventions to address academic and non-academic barriers.
Connect students with appropriate campus and community resources to support enrollment, retention, persistence, and completion, including work-based learning and career exploration opportunities.
Maintain records of outreach, student contacts, referrals, and follow-up activities to document services and support evaluation of student success initiatives.
Assist with Perkins Grant reporting, purchases, compliance documentation.
Perform other related duties as assigned.