Career Pathway Specialist (Program Specialist 2)

CCS Spokane • Spokane, WA

1d • Onsite

About The Position

Under the general supervision of the Associate Director of Workforce Services, this position coordinates career pathways programming, supports professional-technical program outreach, and assists students with career readiness, workforce exploration, and pathway navigation. This position supports student engagement, recruitment, retention, career readiness, and pathway navigation initiatives connected to professional-technical education programs. The Specialist assists students with workforce exploration, career planning, and navigation of educational opportunities and support resources that promote student success and workforce readiness.

Requirements

• Associate degree or higher from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all required competencies for this position.
• Exceptional customer service skills.
• Knowledge of career services.
• Experience or knowledge of employment skills including applications, resumes, interviewing and job search methods and techniques.
• Experience working with local employers.
• Strong written, verbal, and interpersonal communication skills.
• Ability to use spreadsheets, database, and word processing software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent student-centered customer service, outstanding interpersonal skills, organizational skills, and attention to detail.
• Experience working with student/client records.
• Intermediate to advanced skills with Microsoft Office products.

Nice To Haves

• Bachelor’s degree from an accredited institution.
• Two or more years of experience in career services, advising or related field.
• Experience promoting and marketing programs.
• Experience in an education setting.

Responsibilities

• Schedule, promote, and provide workshops and activities regarding career development, such as: job application best practices, resume writing, cover letter writing, career exploration strategies, interviewing, job searching, networking, and career readiness.
• Make presentations in appropriate courses and campus events about the services provided by Workforce Services and professional-technical educational opportunities.
• Assist students with career pathway exploration, workforce readiness planning, and navigation of professional-technical educational opportunities and support services.
• Track and maintain data to support continuous improvement and strategic planning. This includes collecting attendance and engagement metrics for career-related events and generating regular reports that help evaluate program impact, relevance, and alignment with student and workforce needs.
• Maintain program literature (brochures, pamphlets), quarterly newsletters, websites, and other communication mediums as necessary, including marketing and recruitment materials.
• Provide appropriate referrals to internal and/or external resources that can serve specific student or faculty member needs.
• Coordinate with Workforce Services staff, faculty, and campus partners to connect students with career readiness opportunities, workforce resources, and pathway support services.
• Assist with planning and promotion of delegated special events.
• Support recruitment and retention activities for professional-technical programs through outreach, presentations, and student communications.
• Deliver presentations regarding professional-technical programs, career pathways, and workforce opportunities to prospective and current students.
• Represent SFCC professional-technical opportunities by partnering with Alternative Education, Special Programs, WorkSource, and community organizations.
• Provide operational continuity and support for Career Pathways initiatives including student outreach, career readiness activities, and pathway navigation during absences, peak periods, or departmental transitions.
• May assist with grant-related projects.
• May supervise or lead lower-level staff including temporary hourly employees, student employees, and work-study employees as assigned.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policy, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan and perform other duties as assigned.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board
• WA State Retirement Plan
• vacation and sick leave begin to accrue at the rate of 11.33 hours vacation and 8 hours sick leave per month, upon employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree