Independent Contractor - Program Services Coordinator

Vaniam Group

3d•Remote

About The Position

This is an independent contractor role for a Program Services Coordinator. The ideal candidate is passionate about customer service, hyper-organized, and comfortable working in a fast-paced, deadline-driven, virtual environment. The role requires self-motivation and the ability to work across multiple projects in different time zones. The coordinator will work closely with their Program Service Director to manage and execute the logistical aspects of assigned programs.

Requirements

Bachelor’s degree
2+ years experience coordinating logistics
Ability to execute all deliverables according to both client and internal timelines
Ability to successfully balance multiple projects concurrently
Working knowledge of digital marketing
Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (<5% travel expected)

Responsibilities

Build, send tests, and manage event registration sites using CVENT.
Pull RSVP reports for each program, monitor registration numbers, and implement recruitment tactics when registration is low.
Manage communications with the AV vendor as needed for workshops.
Send and update calendar holds for accepted participants.
Monitor the shared inbox and respond to emails promptly.
Run workshops virtually in the evenings up to three times a month.
Run programs digitally and remotely during congresses.
Update master tracker tasks daily.
Complete program closeouts, including finalizing participant lists and sending post-event deliverables.
Communicate with the Accounts team to monitor the status of assigned workshops.
Partner with account managers and cross-functional teams to support business development initiatives.
Other duties may be assigned to help drive deliverables within this role.