About The Position

The Program/Services Coordinator I administers the development, coordination, planning, implementation, and review of the Syringe Exchange Program. The program aims to reduce infectious disease transmission among people who use injectable drugs by facilitating sterile syringe distribution and collection, providing harm reduction education, and connecting clients with health and social services. The coordinator also conducts community outreach and develops relationships with stakeholders to support program goals and improve health outcomes for at-risk communities. The position works independently with general supervision. It includes program record keeping, data collection, grant reporting, budget monitoring, planning, outreach, training, and partnership development. Work is generally performed in an office environment, with possible exposure to disruptive people and communicable diseases. Overtime may be required, and regular, reliable attendance is expected. The role is represented by SEIU.

Requirements

  • High school diploma or equivalent and four years of experience working in the specific program field, or an equivalent combination of education and experience that provides the required skills, knowledge, and abilities.
  • Possession of a valid driver’s license and an acceptable driving record.
  • Pass a criminal background check before hire.
  • Submit an acceptable DMV certified court print before hire.
  • Pass a pre-employment drug screen, which includes screening for marijuana.
  • Knowledge of the terminology, protocols, laws, ordinances, policies, and procedures related to the assigned program or service.
  • Ability to develop, organize, and oversee projects, including monitoring budgets and funding, maintaining records, and writing reports.
  • Ability to establish procedures for accurate data collection and coordinate outreach into the community and private sectors.
  • Ability to use word-processing software and computers.
  • Ability to communicate effectively orally and in writing and work as a team member while maintaining cooperative working relationships.
  • Experience working in a public health agency.
  • Knowledge of public health policies, practices and procedures, public health law, and roles and responsibilities.
  • Experience planning, developing, organizing, coordinating, and overseeing programs and projects.
  • Experience using Microsoft Office and applications such as Canva.
  • Knowledge and skills to implement harm reduction strategies.
  • Knowledge of HIV prevention and HIV/AIDS.
  • Experience providing HIV, hepatitis C and B, and overdose education.
  • Experience providing HIV testing and referral services.
  • Experience analyzing data and reports, making recommendations, and applying quality improvement techniques.
  • Experience training, leading, and facilitating large groups.
  • Experience working with community-based organizations, government entities, law enforcement, people who use drugs, people living with HIV, and people experiencing houselessness.

Responsibilities

  • Administer the development, coordination, planning, implementation, and review of the assigned program, project, or service.
  • Coordinate sterile syringe distribution and collection, provide harm reduction education, and connect clients with additional health and social services.
  • Maintain program records, collect data, prepare grant reports, and monitor budgets and funding.
  • Establish short- and long-range plans, goals, and objectives for assigned programs.
  • Prepare reports, correspondence, records, and program summaries.
  • Assist groups and agencies in developing local partnerships for funding and program support.
  • Increase program awareness through community outreach and coordinate outreach activities.
  • Coordinate physical space, equipment, volunteer recruitment and training, education, and outreach needs.
  • Develop partners to participate actively in the program.
  • Provide ongoing general education and awareness activities, as well as specific training.
  • Adhere to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, and safe work practices.
  • Develop and maintain effective internal and external working relationships.
  • Analyze data and reports, make recommendations, and apply quality improvement techniques when appropriate.
  • Provide community outreach and build relationships with stakeholders, including community organizations and government entities.
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