Program Secretary

Hope House, Inc.•Albany, NY

2d•Onsite

About The Position

Hope House is a substance abuse treatment provider dedicated to saving lives, restoring hope, and reuniting families affected by Substance Abuse Disorder. We are committed to ensuring our staff feel valued and are an integral part of our team. Hope House Inc. is recognized as a leading employer in the Greater Capital Region of New York.

Requirements

Minimum of High School Diploma or GED.
Working knowledge of word processing
Excellent spelling and grammar skills
Aptitude for learning to operate electronic health records
Customer Service Skills
Proper phone etiquette
Works well with a team and individually

Responsibilities

Greet clients and visitors, determining their needs and taking appropriate action.
Answer telephone and take appropriate action.
Assist with scheduling of assessments, and at times produce schedules for the counseling staff.
Assist with the intake/admissions and discharge processes.
Prepares correspondence, memos, reports and other documents.
Responsible for OASAS online reporting.
Maintain a daily census database and generates a census and discharge report.
Gather statistical information and submit monthly report.
Process incoming mail & manage outgoing mail.
Manage petty cash accounts.
Gather financial information and forward to the Financial Case Manager.
Performs various money handling and account keeping responsibilities.
Sets up & break down client charts.
Maintains facility files and records.
Maintains inventory and requisitions.

Benefits

11 paid holidays per calendar year
Vacation, Personal, and Sick Time (up to 200 hours per year to start)
Medical, Dental, & Vision Insurance
Flexible Savings Account & Health Savings Account depending on medical plan
AFLAC Supplemental Benefits
Benefit Buyout option if coverage is waived
Voluntary Short-Term Disability & Life Insurance
Company paid Life Insurance Policy at two times annual salary
Company funded Retirement Plan
401k option to further save for retirement
Tuition Reimbursement Program
Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
Assistance with CASAC and/or Licensing Applications/Exam
EAP Program for you and your family
Legal/ID Shield Insurance