Program Quality Lead - onsite Woburn, MA

RTX•Woburn, MA
•Onsite

About The Position

The Program Quality Lead (PQL) supports Raytheon’s Kingdom of Saudi Arabia (KSA) TPY-2 radar program within the Strategic Sensors & Precision Strike Business Unit in Woburn, Massachusetts. The PQL drives quality culture, practices, and collaboration, and serves as the primary quality interface for customers and suppliers to ensure the program meets Quality and Mission Assurance requirements. The role coordinates with functional Integrated Product Teams (IPTs) and oversees quality across software and systems engineering design and development, production, fabrication, assembly, deployment, and sustainment. The PQL develops and monitors quality metrics, leads continuous improvement initiatives, and ensures independent reviews and assessments of program performance. These include technical assessments of systems and software engineering, lessons learned, technology, and programmatic practices involving cost, schedule, risks, and defects. The role also ensures that Quality Management System processes are defined and implemented. This is an onsite position in Woburn, MA, with 5–8% domestic travel and no international travel. An active, transferable Secret U.S. government security clearance and U.S. citizenship are required before the start date.

Requirements

  • Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) with at least 5 years of relevant experience, or an advanced degree in a related field with at least 2 years of experience.
  • Relevant experience in quality or engineering.
  • Experience with ISO 9001 and/or AS9100 Quality Management Systems.
  • Experience with Department of War, ISO, AS/QS, Good Manufacturing Practice (GMP), and/or other national or international standards.
  • Experience with a product life cycle from design through sustainment.
  • Experience using and applying Root Cause Corrective Action containment and analysis processes and tools.
  • Active and transferable Secret U.S. government-issued security clearance required before the start date.
  • U.S. citizenship, as only U.S. citizens are eligible for the required security clearance.

Nice To Haves

  • Experience with radar development, production, or sustainment.
  • Working experience with Missile Defense Agency Mission Assurance Provisions Standard.
  • Working experience translating external and internal requirements and command media.
  • Working experience providing technical program expertise for manufacturing and/or design processes.
  • Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
  • Experience establishing customer relations and communications processes.
  • Experience applying Government Quality Requirements and Standards in aerospace, commercial, defense, and space industries.
  • Experience driving successful performance of major subcontractors, suppliers, and/or IOTs.
  • Strong understanding of contracts and contract requirements.
  • Ability to identify, analyze, and document problems with requirements, program functionality, and software releases (tactile and simulation).
  • Ability to define and analyze quality metrics.
  • Experience collaborating cross-functionally with QA leads and other functions.
  • Experience assessing engineering work products, including peer reviews, Configuration Control Boards, code reviews, and product readiness and sale, to identify and eliminate in-phase defects.
  • Experience using project data analysis to drive root cause and corrective action.
  • Experience participating in test preparation and execution to ensure requirements are verified.
  • Experience with gate reviews such as Test Readiness and Ship Readiness.
  • Experience in risk mitigation and opportunity management.
  • RMD Six Sigma and/or CORE qualification, or demonstrated skill.
  • Experience leading, coaching, and mentoring others in routine settings and complex situations.
  • Experience in other functional areas such as engineering, supplier engineering, or operations.
  • Experience using interpersonal skills and working with customers, suppliers, and teams.
  • Experience facilitating cross-functional teams in systematic improvement activities.
  • Experience working with and technically interfacing with various engineering disciplines.
  • Experience using sound judgment and decision-making skills with appropriate supervisory intervention.
  • Experience communicating verbally and in writing and networking with stakeholders.
  • Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
  • Knowledge of RTX/Raytheon/RMD policies and procedures.

Responsibilities

  • Engage at strategic and tactical levels to influence quality, cost, and schedule performance, promote early engagement, and provide quality value to program teams and customers.
  • Build partnerships with program and production stakeholders, IPTs, and support functions to resolve issues and improve processes.
  • Develop and implement strategic and tactical Mission Assurance plans that affect program execution.
  • Initiate and perform root cause analysis, facilitate corrective actions, and implement closed-loop process controls to improve product and process predictability and capability.
  • Interpret command media in compliance with the work being performed.
  • Generate Cost of Poor Quality (CoPQ) projects to reduce program costs.
  • Implement Advanced Product Quality Planning in accordance with AS9145, as applicable.
  • Coordinate quality activities with functional IPTs and oversee quality across engineering, production, fabrication, assembly, deployment, and sustainment.
  • Develop and monitor quality metrics and drive continuous improvement initiatives.
  • Ensure independent reviews and assessments of program performance, including technical and programmatic assessments.
  • Assure that Quality Management System processes are defined and implemented.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.
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