Program Quality Lead - onsite Woburn, MA

RTX•Woburn, MA

3d•$95,500 - $181,700•Onsite

About The Position

The Program Quality Lead (PQL) supports the Kingdom of Saudi Arabia (KSA) TPY-2 radar program within Raytheon’s Strategic Sensors & Precision Strike Business Unit in Woburn, Massachusetts. The role drives quality culture, practices, and collaboration, and serves as the primary quality interface for customers and suppliers to ensure the program meets Quality and Mission Assurance requirements. The PQL coordinates with functional Integrated Product Teams (IPTs) and oversees quality across software and systems engineering design and development, production, fabrication, assembly, deployment, and sustainment. The role develops and monitors quality metrics and leads continuous improvement initiatives with integrated product teams. It ensures independent reviews and assessments of program performance, including technical assessments of systems and software engineering, lessons learned, technology, and programmatic cost, schedule, risk, and defect practices. It also assures that Quality Management System processes are defined and implemented. This is an onsite position in Woburn, MA, with 5–8% domestic travel and no international travel. Relocation is unavailable. An active and transferable Secret U.S. government security clearance is required before the start date, and U.S. citizenship is required.

Requirements

Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and at least 5 years of relevant experience, or an advanced degree in a related field and at least 2 years of experience.
Relevant experience in quality or engineering.
Experience with ISO 9001 and/or AS9100 Quality Management Systems.
Experience with Department of War, ISO, AS/QS, Good Manufacturing Practice (GMP), and/or other national or international standards.
Experience with a product life cycle from design through sustainment.
Experience using and applying Root Cause Corrective Action containment and analysis processes and tools.
Active and transferable Secret U.S. government-issued security clearance before the start date.
U.S. citizenship, required for security clearance eligibility.

Nice To Haves

Experience with radar development, production, or sustainment.
Working experience with Missile Defense Agency Mission Assurance Provisions Standard.
Experience translating external and internal requirements and command media.
Experience providing technical program expertise for manufacturing and/or design processes.
Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
Experience establishing customer relations and communications processes.
Experience applying Government Quality Requirements and Standards across aerospace, commercial, defense, and space industries.
Experience driving successful performance of major subcontractors, suppliers, and/or IOTs.
Strong understanding of contracts and contract requirements.
Experience identifying, analyzing, and documenting problems with requirements, program functionality, and software releases (tactile and simulation).
Experience defining and analyzing quality metrics.
Experience collaborating cross-functionally with other QA leads and functions.
Experience assessing engineering work products such as peer reviews, configuration control boards, code reviews, and product readiness and sale activities to identify and eliminate in-phase defects.
Experience performing project data analysis to drive root cause and corrective action.
Experience participating in test preparation and execution to ensure requirements are verified.
Experience with gate reviews, such as Test Readiness and Ship Readiness.
Experience in risk mitigation and opportunity management.
RMD Six Sigma and/or CORE qualification, or demonstrated skill.
Experience leading, coaching, and mentoring others in routine settings and complex situations.
Experience in other functional areas such as engineering, supplier engineering, or operations.
Experience working with customers and suppliers and in a team environment, using interpersonal skills.
Experience facilitating cross-functional teams in systematic improvement activities.
Experience working with and technically interfacing with various engineering disciplines.
Experience using sound judgment and resolution-making skills with appropriate supervisory intervention.
Experience communicating verbally and in writing and networking with stakeholders.
Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
Knowledge of RTX/Raytheon/RMD policies and procedures.

Responsibilities

Serve as the primary quality interface for customers and suppliers and ensure the program meets Quality and Mission Assurance requirements.
Coordinate with functional Integrated Product Teams and oversee quality for engineering design and development, production, fabrication, assembly, deployment, and sustainment activities.
Engage at strategic and tactical levels to influence quality, cost, and schedule performance and provide quality value to program teams and customers.
Develop partnerships with program and production stakeholders, IPTs, and support functions to resolve issues and improve processes.
Develop and implement strategic and tactical Mission Assurance plans affecting program execution.
Initiate and perform root cause analysis, facilitate corrective actions, and implement closed-loop process controls to improve product and process predictability and capability.
Interpret command media in compliance with the work being performed.
Generate Cost of Poor Quality projects to reduce program costs.
Implement Advanced Product Quality Planning in accordance with AS9145, as applicable.
Develop and monitor quality metrics and support continuous improvement initiatives.
Ensure independent reviews and assessments of program performance, including independent technical assessments and reviews of QMS process definition and implementation.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Potential annual short-term and/or long-term incentive compensation programs, depending on position level and collective-bargaining coverage