ADMIN OFCR 4 CX

UCSF • San Francisco, CA

3d • $87,900 - $187,700

About The Position

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) at UCSF. The DOM has an annual budget of $726M across three sites with ~3,000 employees and trainees. The DOM comprises 22% of all UCSF faculty, 26% of the SOM’s faculty, and 20% of the SOM budget. The DOM has consistently ranked among the top departments of medicine in the country. The Department of Medicine Chair’s Office works closely with senior leadership to lead and support high-impact initiatives aligned with Department and School of Medicine strategy. Comprising program and project managers, web and application developers, and communications leadership, the office drives cross-functional work spanning operations, systems, communications, and strategic initiatives across all DOM divisions. With a department-wide scope, the office plays a highly visible role in advancing priorities that shape the broader DOM. The Program & Project Manager manages a diverse portfolio of projects that may include faculty and research programs, organizational initiatives, systems and web-based implementations, and process improvement efforts. Work often involves coordination across leadership, faculty, and central administrative functions such as HR, Finance, and IT, and requires navigating complex stakeholder environments to build alignment and maintain progress. A core responsibility is leading organizational rollouts and change management for enterprise systems, tools, and processes that impact departmental operations. This includes planning and executing implementations related to AI platforms, enterprise systems, and digital infrastructure; developing communication strategies; coordinating stakeholder engagement; and supporting adoption of new systems, tools, and workflows across diverse user groups. In addition, the position applies a strong analytical approach to program and operational decision-making through survey design, qualitative and quantitative data analysis, and development of reports and recommendations to inform leadership decisions. The incumbent is also expected to identify and pilot opportunities to leverage AI-enabled tools and automation to improve workflows, communication, and program delivery. The Program & Project Manager operates with a high degree of independence, managing multiple priorities and competing deadlines in a fast-paced environment. Strong judgment, initiative, and the ability to move work forward amid ambiguity are essential to success in this role.

Requirements

• Strong judgment
• Initiative
• Ability to move work forward amid ambiguity

Responsibilities

• Manages a diverse portfolio of projects that may include faculty and research programs, organizational initiatives, systems and web-based implementations, and process improvement efforts.
• Leads organizational rollouts and change management for enterprise systems, tools, and processes that impact departmental operations.
• Plans and executes implementations related to AI platforms, enterprise systems, and digital infrastructure.
• Develops communication strategies.
• Coordinates stakeholder engagement.
• Supports adoption of new systems, tools, and workflows across diverse user groups.
• Applies a strong analytical approach to program and operational decision-making through survey design, qualitative and quantitative data analysis, and development of reports and recommendations to inform leadership decisions.
• Identifies and pilots opportunities to leverage AI-enabled tools and automation to improve workflows, communication, and program delivery.
• Operates with a high degree of independence, managing multiple priorities and competing deadlines in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed