Program/Project Manager 5

Lam Research•Tualatin, OR

5d•Hybrid

About The Position

This position reports into the Global Systems Planning organization, which is part of the broader Global Planning and Operations organization. The Global Planning and Operations organization brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business. Together we move the Atoms that move the World. Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth. Lam Research - where successful people want to work: We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Requirements

Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or a related field with 12+ years of experience; or a Master’s degree with 10+ years of experience; or equivalent experience.
8+ years of experience in planning, order management, supply chain operations, or similar roles.
Strong analytical and problem-solving skills, with the ability to rapidly understand complex systems and processes.
Exceptional communication skills, including executive-level reporting, stakeholder management, and customer-facing interactions.

Nice To Haves

Semiconductor experience preferred.

Responsibilities

Serve as the single point of accountability for critical business and customer excursions, coordinating cross-functional response and recovery efforts to protect customer commitments
Assess operational impacts, risks, and constraints to prioritize actions, align stakeholders, and accelerate plan recovery.
Document business impacts, recovery plans, key decisions, and lessons learned to improve organizational response effectiveness.
Provide cross-functional leadership without direct authority.
Rapid problem framing (signal > noise): taking fragmented inputs and quickly framing the problem, blocking issue or decision, and business impact.
Drive structured root cause analysis (RCA) using industry-standard methodologies (e.g., 8D, PS&DM, Five Whys, Fishbone).
Provide clear, concise, and executive-ready updates during live escalations and throughout incident resolution cycles.
Develop metrics, dashboards, and reporting mechanisms to track incident trends, performance, and improvement progress.