Program Operations Manager

Lindus

1d•Remote

About The Position

We're looking for a Program Operations Manager to join our team in the US. This is a broad, high-impact role sitting at the intersection of project management, data, and operational improvement - working across our portfolio of clinical trials to make them run better. This role would suit someone who combines project management instincts with a strong data literacy - someone who wants to solve problems. It will suit someone with strong proactivity, organization, project management and communication skills. You'll report into the VP of Programme Operations and work day-to-day with our ClinOps, Product, and Data teams.

Requirements

3+ years of experience in an operational or project management (or similar) in a fast-growing start-up or scale-up - alternatively this role might suit someone from a top-tier consulting firm
Strong problem-solving skills - able to break down ambiguous problems, identify root causes, and turn analysis into practical action
Highly comfortable with data, spreadsheets, and structured analysis; confident working with trackers, models, and operational performance data
Highly organised with strong attention to detail - you're the person who spots when something's fallen through the cracks
A clear communicator, comfortable working across teams and at different levels of seniority
Proactive and self-directed - you don't wait to be told what to do next
Curious about clinical trials and what it takes to run them well at scale
Comfortable working in a fast-moving environment where priorities shift and no two weeks look the same

Responsibilities

Lead high-priority operational improvement and transformation projects across the trial portfolio
Identify performance bottlenecks on our trials, inefficiencies, and delivery risks, and develop practical solutions
Analyse operational and trial performance data to generate insights, support forecasting, and inform decision-making
Partner cross-functionally with teams including Clinical Operations, Recruitment, and other operational stakeholders to improve delivery against timelines and budgets
Support trial teams on specific project-based challenges, including diagnosing root causes of underperformance and recommending corrective actions
Build clear, data-driven views of trial performance, including progress against recruitment, timelines, resourcing, and cost assumptions
Improve operational processes, tools, and ways of working to increase efficiency and execution quality across the portfolio
Communicate recommendations clearly to stakeholders and drive alignment on priorities, trade-offs, and next steps
Flex across different business-critical initiatives as company priorities evolve

Benefits

Competitive salary plus meaningful equity
$2,000 annual Learning & Development budget for courses, certifications, and conferences
39 days annual leave (27 days PTO + 11 federal holidays + 1 James Lind Day)
$800 monthly employer contribution for insurance coverage (via Trinet PEO)
$40 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership.
Access to gym and retail discounts through Happl
Monthly lunch vouchers for remote team members
Regular company events and team gatherings (both virtual and in-person)
Charity partnerships and volunteering opportunities with Forward Trust
Work with a team that's genuinely changing healthcare for the better