Operations Program Manager

Spectrum Control•Marlborough, MA

2d•Onsite

About The Position

The Operations Program Manager is responsible for leading and delivering multi-site production programs across the full program lifecycle. This role ensures programs are executed on time, within scope, and aligned to cost, quality, delivery, and customer commitments. The Operations Program Manager serves as the primary point of coordination between customers, site leadership, and cross-functional teams to drive consistent execution and scalable performance across the manufacturing network. This role combines core program management discipline with strong operations and production execution leadership, including dashboard implementation, visibility metrics, root cause and corrective actions, continuous improvement, and successful NPI/MRR transfers into production.

Requirements

Bachelor’s Degree required (Engineering, Operations, Supply Chain, or related field preferred)
4–7 years of experience in program management, operations, or manufacturing
Experience managing multi-site production programs
Strong program planning and execution skills
Cross-functional leadership in matrixed environments
Experience with operational KPIs and dashboards
Strong analytical, communication, and presentation skills
Proficiency with Microsoft Office; ERP/MES/BI tools a plus
Ability to travel up to 25%

Nice To Haves

Customer-facing program management experience preferred

Responsibilities

Lead and deliver multi-site production programs, ensuring alignment to scope, schedule, cost, quality, and customer requirements.
Serve as the primary program point of contact for internal and external customers.
Develop, maintain, and execute detailed program plans defining milestones, deliverables, dependencies, and risks.
Proactively manage changes to scope, schedule, and cost with proper documentation and approvals.
Work in concert with site leaders, process leadership, planning, procurement, NPI, program management, production management, quality, and supply chain teams.
Coordinate cross-functional resources across multiple sites.
Lead Integrated Program Team (IPT) activities.
Identify cross-site risks and drive mitigation plans.
Lead transfer of NPIs and MRRs into production.
Coordinate readiness reviews and risk mitigation.
Drive stabilization to steady-state production.
Drive implementation of standard dashboards and visibility metrics across sites.
Ensure consistent KPI definitions (OTD, past due, WIP, yield, capacity, cost, NPI readiness).
Lead RCCA efforts for production, quality, delivery, or cost issues.
Drive continuous improvement initiatives using Lean or operational excellence methods.
Deploy lessons learned across sites.
Conduct regular program reviews with stakeholders and customers.
Provide program status reporting (G/Y/R).
Support proposals, estimates, schedules, and statements of work.
Ensure standard program management processes are applied.