Program Operations Manager

Peraton•Herndon, VA

1d•Onsite

About The Position

Peraton is seeking a Program Operations Manager to join their team for Peraton's Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Diplomatic Technology (DT). This initiative aims to modernize and consolidate the operational environment under a common technology framework to better support the services provided to CA’s customers. The Program Operations Manager will provide daily business operations support, manage internal reporting requirements, collaborate and coordinate with all functional organizations supporting the program, and act as a people manager for a team of 4-6 individuals. As part of the program leadership team and PMO, the Operations Manager must learn and understand the complex makeup of this program to provide sufficient support to both internal and external customers.

Requirements

Bachelor’s degree and 10 years of experience.
Five (5) years project/program/operations management experience with software engineering projects.
Experience working with and understanding functional support organizations and their role as it pertains to the success of the program.
Experience in identifying, analyzing, and reporting key performance indicators relative to program performance.
Experience reporting to leadership at every level, internal and external to the company.
Excellent communication skills, both verbal and written, to prepare briefings, proposals, and similar documents.
Must be a quick learner, self-starter and be able to take initiative with limited supervision.
Experience in working with finance, contracts and subcontracts.
Must be a US Citizen.
Must be able to obtain or have an Active Secret (or higher) clearance. Interim clearances acceptable.

Nice To Haves

Experience working in an agile software development environment.
Intermediate to advanced contract, subcontract, business management, and FAR knowledge.
Experience using tools that support agile development, such as SharePoint, Confluence, and IBM ELM.
Project Management Professional (PMP) certification.

Responsibilities

Provides daily business operations support to a program of approximately 175 people.
Acts as primary liaison to Finance, contracts, subcontracts, procurement, security, facilities.
Works closely with the Program Manager and Deputy Program Manager, along with the program technical leadership team, to ensure program readiness across all facets of the program.
Works closely with the Program Manager and Deputy Program Manager, along with the program technical leadership team, to ensure appropriate executive level communications of activities, accomplishments, status, and issues.
Contributes to and ensures on-time and accurate completion of weekly, monthly, and quarterly internal and external reporting/deliverables, including integrated program reviews, program management reviews, status reports, and metrics collection and reporting.
Acts as the program’s resource manager, ensuring timely posting of job requisitions for necessary positions, working closely with the hiring manager, Talent Acquisition, a cadre of subcontract partners, and Workforce Planning, assisting the candidate through the DoS onboarding process and troubleshooting onboarding challenges.
Must be able to work with multiple cross-functional technical and non-technical teams.