About The Position

ChristianaCare's Family and Community Medicine Department is seeking a self-sufficient, detail-oriented, and adaptable Program Operations Coordinator with strong organizational and communication skills who can work independently. This role is crucial for supporting the department's operations through various activities including communications, meetings, special projects, payroll, contracts, and invoicing. The ideal candidate will provide technical assistance and collaborate with the Director of Operations, Department Chair, and Vice Chair to ensure the successful operation of the Department of Family & Community Medicine. This position is primarily remote with occasional onsite meeting requirements, offering flexible work hours from Mondays to Fridays, 8:30 am to 5:00 pm, with no weekend or holiday work.

Requirements

  • Bachelors degree required with preference in Public Health, Public Administration, Business, Communications or related field
  • Minimum 1-3 years program coordination or operations experience

Responsibilities

  • Works closely with and under the supervision of the Director on operations and project coordination.
  • Provides technical and administrative assistance for the operations needs of the Department.
  • Provides technical and administrative assistance related to special projects and meetings for the Department.
  • Assists with the planning, implementation, and evaluation of Department operations.
  • Participates in the creation and editing of presentations and meeting materials.
  • Participates in the coordination and creation of Department website updates, geo-mapping, and other related needs.
  • Participates in the coordination of special events and meetings, including scheduling, logistics, presentations, meeting minutes, and other needs, as assigned.
  • Participates in the Peer Review process under the direction of the Vice Chair, supporting Peer Review with meeting scheduling, stakeholder communications, meeting minutes, coalescing documentation, document storage, and other needs, as assigned.
  • Participates in the creation, writing, and distribution of Department communications, including but not limited to the Department newsletter and Department alumni correspondence.
  • Supports the Department with entering and reviewing payroll, special payments, and stipend entering and tracking.
  • Supports the review and tracking of department financials, including support of requests for funding from the Department.
  • Supports the processing of department contracts and invoicing for external services.
  • Supports department strategic plans, operations evaluation metrics, tools, and analysis.
  • Performs other related duties as required.

Benefits

  • Comprehensive, First-Day Health Coverage: Medical, dental, vision, and life insurance.
  • Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
  • Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
  • Tuition Reimbursement: Up to $5,250 per year.
  • Fertility care through Progyny.
  • Free maternity education and support.
  • Up to $5,000 in adoption assistance.
  • Paid Parental Leave: 12 weeks of paid parental leave after one year of service.
  • Retirement Planning: 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
  • Free financial coaching, counseling, and budgeting support.
  • Employee Assistance Program.
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