Program Operations Coordinator

NATIONAL MARINE SANCTUARYSilver Spring, MD
$58,000 - $63,000Onsite

About The Position

The National Marine Sanctuary Foundation is seeking a Program Operations Coordinator to support its mission-focused programs that help create a thriving and healthy ocean, coasts, and Great Lakes. The Program Operations Coordinator is an integral team member for the daily coordination of operational needs. The position is within the Program Operations team, which includes workforce development, compliance management, grants and contracts, and funding award management, including work related to a cooperative agreement with NOAA’s Office of National Marine Sanctuaries. This role requires a team member who will work closely across departments and with partners to provide administrative and operational support for federally and privately funded programs related to the Foundation’s three core mission areas: conservation and restoration, science and technology, and education and outreach, specifically focused on advancing the public value of the National Marine Sanctuary System. The Program Operations Coordinator will support the operational planning, establishment, execution, and evaluation of multifaceted programs that consist of a set of closely related sub-projects funded through federal, state, and non-federal private grants and cooperative agreements. The role involves monitoring the responsible and appropriate use of programmatic funds within the parameters of awards, providing consistent access for employees to organization systems and resources.

Requirements

  • 1-5 years of experience
  • A flexible team member with an ability to prioritize multiple projects
  • A self-starter who will suggest process improvements
  • A team player who also works well independently
  • Excellent at providing quality customer service
  • Highly organized, with the ability to prioritize work, meet deadlines, and produce quality results with attention to detail
  • Excellent verbal and written communication
  • Able to recall information, people, and projects, and able to develop trusted relationships with staff and partners
  • Experienced using office productivity programs, including Microsoft Office Suite and Asana (or a quick learner on similar platforms)
  • Capable and adept with virtual meeting platforms such as Microsoft Teams or other platforms

Nice To Haves

  • Experience working in grants management and administration, program operations support and administration, and/or nonprofit administration support.

Responsibilities

  • Provide a high level of customer service for staff and partners by prioritizing and expediting tasks and requests from partners, Sanctuary sites, and others across the Sanctuary system.
  • Assist the Director of Program Operations and team members with staff database access, data entry, and troubleshooting.
  • Attend and take notes during meetings, providing follow-up on action items and decisions.
  • Maintain compliant inbound and outbound grant, contract, and award files.
  • Pull reports from the Foundation's online project management database to support the needs of Foundation departments.
  • Draft outgoing contracts, grants, and amendments through the Foundation's online system and coordinate approvals and signatures.
  • Coordinate travel requests related to assigned projects and other award documentation that requires funder approval.
  • Process applications for grant and contract RFPs, liaise with applicants, prepare materials for reviewers and coordinate with the selected awardees for agreements and reports.
  • Collaborate with others on the team to prepare and distribute monthly summaries of awards and grant projects and distribute them to Senior Staff.
  • Assist in digital file organization for the projects in your portfolio.
  • Draft documents and spreadsheets to help analyze project progress.
  • Work with other team members on meeting and event support and cross-department coordination.
  • Support purchasing and invoicing needs.
  • Perform other duties, as requested.
  • Regular attendance is required.

Benefits

  • Generous leave policy
  • Paid time off between December 25 and January 1
  • 12 paid holidays
  • Medical insurance (with an FSA option)
  • Dental insurance
  • Vision insurance
  • Foundation paid Life Insurance
  • Foundation paid Disability Insurance
  • 403(b) retirement plan with employer contributions after one year of service
  • Commuter benefits
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