Program Officer
About The Position
Under the supervision of the Caregiver Support Unit Director, the Program Officer will oversee contracts for the Caregiver programs. This role requires partnering with community programs to support their efforts in delivering quality services to older adults and their caregivers. Strong communication skills, attention to detail, and enthusiasm for working with older adults and the programs they oversee are essential. The Caregiver support unit is responsible for overseeing caregiver support services and social adult day service programs, providing technical assistance, contract oversight, and educating on caregiver-related issues. The goal is to ensure contracted providers meet their deliverables and offer quality services, enabling caregivers and older adults to live safely at home.
Requirements
- Must be a current City Employee and serving permanently in the title of Program Officer or have taken the most recent Program Officer civil service exam and be reachable for appointment from the resulting list.
- A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning.
- OR Education and/or experience that is equivalent to the above.
- Experience as described above may be substituted for education on a year-for-year basis.
- All candidates must have one year of experience as described above and possess a four-year high school diploma or its educational equivalent.
- For Assignment Level II, one additional year of the experience described above is required.
Nice To Haves
- Good communication skills
- Attention to detail
- Enthusiasm to work with older adults and the programs they oversee
Responsibilities
- Review and approve program budgets, budget modifications and invoices in accordance with Department for the Aging's established policies, procedures, budgetary constraints and social service priorities.
- Support quality programming by ensuring adherence to program standards.
- Conduct annual program assessments through site visits and record reviews.
- Share assessment findings with programs and follow up to ensure compliance.
- Identify areas of program strength and weakness and recommend improvements.
- Communicate and reinforce relevant agency policies with program staff.
- Provide technical assistance to contractors and community groups. Enhances and develops ongoing technical assistance material for program distribution and training.
- Liaise with community groups, public and private agencies, and officials to improve coordination of services and community involvement in planning.
- Gather and analyze data for preparation of plans, reports, continuous quality indicators and/or proposals in conjunction with staff from other Department bureaus and units.
- Coordinate program meetings to respond to program needs, inquiries and other program activities that will support the success of the program's implementation of services.
- Plan new and additional resources and performs activities relating to their implementation, make improvements to program assessment tools, provide input on Request for Proposals and serve as a reader in the process.
- Participate in special projects and agency initiatives including program expansions and pilots.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
