Program Officer

City of New York•New York City, NY

18h

About The Position

The NYC Department for the Aging (DFTA) is committed to eliminating ageism and ensuring the dignity and quality of life for older New Yorkers. DFTA aims to help older adults age in their homes and create a community-care approach that reflects a model age-inclusive city. The Bureau of Community Services (BCS) oversees contracted services with community partners, including older adult centers, providers serving home-delivered meals, and transportation services. BCS also oversees the Nutrition unit. This position is within the Bureau of Community Services, Older Adult Centers Division.

Requirements

Must be a current City Employee.
Must be serving permanently in the title of Program Officer or have taken the most recent Program Officer civil service exam and be reachable for appointment from the resulting list.
A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning.
OR Education and/or experience that is equivalent to the above.
Experience as described above may be substituted for education on a year-for-year basis.
All candidates must have one year of experience as described above and possess a four-year high school diploma or its educational equivalent.
For Assignment Level II, one additional year of the experience described above is required.

Responsibilities

Oversee assigned caseload of older adult programs and other community-based services; function as the primary point of contact and communication between the programs and the Department; stays current on programs’ status and progress toward achievement of program goals and contractual obligations.
Provide written and verbal information on community-based programs as needed by the Bureau using required computer tools and reporting methods.
Monitor and conduct comprehensive on-site assessments to assure programs’ compliance with the Department for the Aging Standards and contract requirements.
Analyze current and prior contractual performance of service providers and contracted services using standard assessment tools.
Interpret agency policy and provides comprehensive technical assistance as needed to assigned aging services providers, often on site, to maximize program goals and ensure compliance with NYC Aging standards.
Identify areas of program strength and weakness, recommends improvements, and evaluates quality of program services and prepare written reports on findings and recommendations.
Analyze program contacts and budgets; inform, collaborate and serve as a liaison with other NYC Aging Units regarding programmatic issues.
Assist in the review of contracts, amendments, agreements and renewals in accordance with Bureau timeframes.
Participate in the reading and evaluation of the Agency's Request for Proposals (RFP).
Participate in special projects and new initiatives as assigned.