Program Officer

City of New York • New York City, NY

6d

About The Position

The NYC Department for the Aging (NYC Aging) is committed to eliminating ageism and ensuring the dignity and quality of life for older New Yorkers. NYC Aging contracts with caregiver organizations that support caregivers by providing information on long-term care topics and resources, assisting with accessing benefits and entitlements, offering counseling, support groups, and training, linking caregivers with respite care, and offering supplemental support services. The Caregiver Services unit also oversees discretionary funded Social Adult Day programs that serve a vulnerable population of older adults and support their caregivers by providing respite. The Bureau of Social Services oversees programs that enrich the lives of older adults, expand individuals’ capacity to remain in the community, cultivate resilience, and support older New Yorkers' ability to flourish. The Program Officer will work within the Caregiver Support Unit, which includes the Caregiver and Social Adult Day Programs. Under the supervision of the Coordinator of Caregiver Supports, the Program Officer will oversee contracts for Caregiver and Social Adult Day programs. Essential to this role is an ability to partner with community programs and support their efforts in delivering quality services to older adults and their caregivers. Good communication skills, attention to detail, and enthusiasm to work with older adults, their caregivers, and the programs they serve are crucial.

Requirements

• Must be a current City Employee and serving permanently in the title of Program Officer or have taken the most recent Program Officer civil service exam and be reachable for appointment from the resulting list.
• A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning.
• OR Education and/or experience that is equivalent to the above.
• Experience as described above may be substituted for education on a year-for-year basis.
• All candidates must have one year of experience as described above and possess a four-year high school diploma or its educational equivalent.
• For Assignment Level II, in addition to meeting the qualification requirements above, one additional year of the experience described above is required.

Nice To Haves

• Ability to partner with community programs and support their efforts in delivering quality services to older adults and their caregivers.
• Good communication skills.
• Attention to detail.
• Enthusiasm to work with older adults and their caregivers and the programs they serve.

Responsibilities

• Support community programs through negotiating and reviewing program budgets with contractors, providing oversight.
• Provided technical assistance and conducted analysis in accordance with NYC Department for the Aging established policies, procedures, budgetary constraints, and social service priorities.
• Conduct annual program assessments through site visits and case record reviews to evaluate compliance with program standards and quality requirements.
• Share assessment findings with program staff and identified areas for improvement to support program effectiveness and compliance.
• Provide follow-up support and technical assistance to strengthen program performance and ensure ongoing adherence to program standards.
• Act as a liaison with community groups, public and private agencies, and officials to improve coordination and awareness of services and solicit community involvement in planning and approach.
• Gather and analyze data for preparation of plans, reports and/or proposals in conjunction with staff from other Department bureaus and units, coordinates program meetings, and supports the success of the program's implementation of services.
• Participate in special projects and during the temporary absence of the supervisor, perform the duties of that individual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level