Program Officer - Refugee Services

U.S. COMM FOR REFUGE • Arlington, VA

5d • Hybrid

About The Position

The U.S. Committee for Refugees and Immigrants (USCRI) is seeking a Program Officer to support the management of major federal grants for refugee services programs. USCRI manages various federally and privately funded programs across the United States that assist refugees and other newcomers with resettlement, integration, and self-sufficiency. This role involves supporting program reporting, data review, project analysis, monitoring, and providing training and technical assistance to local offices and affiliates. The position requires national oversight and support for refugee services, including monitoring program activities against grant, policy, and compliance standards. The Program Officer will train and support local providers, document observations, prepare reports, offer technical assistance, and ensure follow-up on corrective actions.

Requirements

• Master’s degree from an accredited institution with at least two years of progressive experience in resettlement, humanitarian services, nonprofit program management, or another relevant field; or a Bachelor’s degree with at least three years of progressive, relevant work experience.
• Strong writing, analytical, and computer skills, including the ability to prepare clear reports, review data, and communicate findings within required timeframes.
• Excellent interpersonal and intercultural communication skills, including the ability to work effectively with affiliates, field offices, partners, funders, and internal teams.
• Strong time-management and organizational skills, with the ability to work independently and collaboratively, manage competing priorities, and meet deadlines in a fast-paced environment.
• Detail-oriented, with experience tracking, verifying, and documenting program data and compliance information.
• Proficiency in Microsoft Word, Excel, Access, and database systems.
• Ability to establish and maintain professional relationships with network agencies, community partners, and other stakeholders.
• Ability and willingness to travel domestically as needed.
• Dedication to the rights of refugees, immigrants, asylum seekers, and displaced persons.
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintaining confidential information, and appreciating a multicultural workplace.

Nice To Haves

• Demonstrated experience providing case management, employment services, domestic refugee resettlement services, or overseas relief services is highly desirable.
• Experience with grant management, program monitoring, data review, reporting, training, and technical assistance is preferred.
• Experience using data systems for reporting and quality assurance is preferred.

Responsibilities

• Provide national oversight and support for refugee services program activities across USCRI’s network of affiliates and field offices.
• Deliver training and technical assistance to local providers on program implementation, compliance requirements, reporting expectations, and quality assurance practices.
• Support monitoring and evaluation activities to assess program performance, service quality, client outcomes, and compliance with federal guidelines and funder requirements.
• Collect, review, and analyze program data to support grant reporting, project analysis, continuation applications, leadership updates, and funder deliverables.
• Draft monitoring reports, document findings and recommendations, track corrective actions, and follow up with network offices to support timely resolution and continuous improvement.
• Maintain program tools, trackers, templates, and documentation systems that support consistent monitoring, reporting, and technical assistance across the network.
• Provide guidance and responsive support to affiliates and field offices on program requirements, documentation standards, reporting deadlines, and emerging implementation issues.
• Perform other job-related duties as assigned.

Benefits

• Equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level