PROGRAM MONITORING COORDINATOR

Arizona Department of Administration•Phoenix, AZ

2d•$50,000 - $52,000•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Program Monitoring Coordinator. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The coordinator serves as the Program Monitoring liaison between vendors and the Division. The role includes tracking audits, self-assessments, attestations, and deliverables; reviewing and approving plans, supporting documentation, and monitoring reports; conducting quality reviews; researching vendor performance history; and providing technical assistance to vendors and Division staff. The position requires statewide travel to vendor and Division service sites, including monitoring activities involving direct member contact. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. Employment is contingent on successfully completing required background, reference, registry, fingerprint-clearance, and employment-eligibility checks. Employees who drive on State business must maintain a valid, appropriate driver's license, meet driving-record and training requirements, and maintain required liability insurance when using a personally owned vehicle.

Requirements

Knowledge of Division regulatory requirements and AHCCCS contractual requirements.
Knowledge of service specifications and service delivery sites.
Knowledge of the Qualified Vendor process and contractual requirements, and State statutes and rules applicable to residential or home and community-based services.
Skill in using web-based applications, such as Microsoft Access, Word, Excel, and FOCUS, to manipulate and present data.
Oral and written communication and conflict-resolution skills.
Ability to analyze business and service-delivery systems.
Ability to determine priorities, coordinate projects, meet tight deadlines, and adapt and be flexible.
Ability to conduct research with minimal supervision.
Ability to compile, analyze, and interpret data for report preparation.
Must successfully pass a background and reference check and applicable registry checks, hold a valid Level One fingerprint clearance card, and complete E-Verify requirements.
Employees operating a motor vehicle on State business must hold and maintain a current, valid, class-appropriate driver's license, complete required training, and meet driving-record requirements; employees using a personally owned vehicle for State business must maintain required liability insurance.

Nice To Haves

At least two years of professional experience working with people with developmental disabilities, including one year of experience monitoring residential settings.

Responsibilities

Serve as the Program Monitoring liaison between vendors and the Division and send related correspondence.
Track the status of HCBS rules audits, Self Assessments, and Attestations.
Review and approve plans and supports documentation.
Research historical data and develop timelines and dispositions regarding vendor performance and technical assistance provided by the Division.
Travel to provide vendors and Division staff with technical assistance regarding programmatic and contractual issues.
Conduct on-site technical assistance reviews with vendors and coordinate and facilitate technical assistance sessions.
Travel statewide to Division service sites to conduct monitoring activities, including activities involving direct member contact.
Track AHCCCS deliverables as needed, complete schedules, and ensure accurate documentation in final reports.
Provide technical assistance to Division staff regarding the status of submitted reports and corrections.
Review and approve or disapprove HCBS Monitoring reports and complete quality reviews.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.