Program Monitor

Star Gospel Mission•Charleston, SC

4d•Onsite

About The Position

Under the direction of the Program Officer, the Program Monitor gives overnight oversight to Mission guests staying in the lodge. The Monitor ensures safety, security, and compliance with Mission policies; maintains accurate records and logs; and keeps dorms neat and orderly. This position also keeps the Program Officer informed of operations, personnel, and policy issues. Dorm Monitor Duties (60%): Monitor guest activities to ensure safety and compliance with house rules. Check the security of windows and doors; make periodic facility rounds; record unique shift situations. Distribute laundry soap, towels, linens, and personal hygiene items. Open and close Mission doors at designated hours. Notify the General Manager of guests who do not check in. Ensure lodge areas are in proper order after guest departure. Administrative & Custodial Duties (40%): Conduct bag checks to prevent weapons, drugs, or paraphernalia from entering the Mission. Answer the telephone and respond to inquiries about operations. Respond to emergencies calmly, initiating corrective actions per policy. Clean, sweep, and mop restrooms and other areas as needed.

Requirements

High school diploma or GED required or equivalent combination of training and experience.
Valid Driver’s License.
Good decision-making skills and the ability to work with little supervision.
Knowledge of basic math and proficiency in Microsoft Office.
Ability to read, write, and communicate in English.
Ability to meet attendance requirements.
Ability to lift and carry or push/pull 50–100 lbs frequently.
Heavy mobility, including standing, walking, bending, climbing ladders or steps, and reaching.

Nice To Haves

Spanish bilingual skills are highly beneficial.

Responsibilities

Gives overnight oversight to Mission guests staying in the lodge.
Ensures safety, security, and compliance with Mission policies.
Maintains accurate records and logs.
Keeps dorms neat and orderly.
Keeps the Program Officer informed of operations, personnel, and policy issues.
Monitors guest activities to ensure safety and compliance with house rules.
Checks the security of windows and doors; makes periodic facility rounds; records unique shift situations.
Distributes laundry soap, towels, linens, and personal hygiene items.
Opens and closes Mission doors at designated hours.
Notifies the General Manager of guests who do not check in.
Ensures lodge areas are in proper order after guest departure.
Conducts bag checks to prevent weapons, drugs, or paraphernalia from entering the Mission.
Answers the telephone and responds to inquiries about operations.
Responds to emergencies calmly, initiating corrective actions per policy.
Cleans, sweeps, and mops restrooms and other areas as needed.