Program Monitor

Prince George's County Government • Capitol Heights, MD

2d • Onsite

About The Position

The Program Monitor is responsible for tasks related to monitoring components of assigned program contracts funding from the Governor's Office, MSDE, and County General funds. Responsibilities also include serving as a conduit providing information and referral, community outreach, technical assistance and resource development for the Children, Youth and Families Division (CYFD) and the Department of Family Services. In addition, the position is responsible for the development and preparation of assigned contracts and monitoring/tracking the status for approval through the County process.

Requirements

• Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
• Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals.
• Must possess and maintain a valid Class C driver's license.
• An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Nice To Haves

• Bachelor's Degree from an accredited college or university in Behavioral Science, Human Services, Social Services, or a closely related field.
• One (1) year of experience working as Program Monitor in social service programs; or two (2) years of experience working as a case manager or counselor, with at least one (1) year of supervisory experience.
• Proficiency in recording keeping, tracking, maintaining, and reporting statistics according to program guidelines and requirements.
• Ability to multi-task, be detail-oriented, and have excellent verbal and communication skills.
• Fluent in English (bilingual preferred).
• Must possess and maintain a valid Class C driver's license.

Responsibilities

• Monitors program operations: oversees the day-to-day operations of various grant-funded programs.
• Identifies barriers to services and makes recommendations.
• Coordinates data collection, evaluation, and tracking activities for fiscal and programmatic compliance using the Scorecard and Results-based Accountability.
• Develops comprehensive and specific scopes of services, providing measurable outcomes, specifying service standards and other terms of agreement to achieve Systems of Care objectives.
• Meets with service providers to provide technical assistance and negotiates issues such as service targets, performance measures, fiscal items, county forms, and attachments (i.e., Certification of Insurance).
• Performs community outreach; staffing resource tables at community events to include evenings and weekends to inform the community of services available through the division and the Department of Family Services.
• Develops and implements a process for continuous monitoring of the status of CYFD contracts.
• Reviews fiscal forms for accuracy, completeness, and correct format prior to submission.
• Establishes and maintains working relationships with contract providers.
• Provides technical assistance and training to grantees to improve service delivery and for quality assurance.

Benefits

• The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level