Program Manager

ALIGN PRECISION•Chandler, AZ

4h•Onsite

About The Position

Responsible for the successful development, implementation, schedule, and cost performance of major Aerospace customers, in accordance with contract requirements and company policies, procedures and guidelines. Acquires follow-on business associated with areas of responsibility and supports new business development by leading major proposals personally, or through subordinate program/project managers. Assists in proposal process and coordinates with sales when required. Performs analysis for contract reviews with various software. Develops Quality Assurance Programs for all products and services. Develop and deliver required contract, departmental, project and/or financial reports.

Requirements

4+ years of experience
Ability to identify and resolve problems in a timely manner or develop alternative solutions
Proficient in the use of all Microsoft Office programs and Windows operating system
Ability to thrive in a changing, fast-paced growing and dynamic business
Detail oriented and able to manage multiple projects simultaneously
Strong written and verbal communication skills
Excellent organization skills and attention to detail

Responsibilities

Provide clear objectives and direction in line with project/program scope
Maintain accurate reporting of program and project performance, including external customer scorecards and survey results to drive improvements within team
Drives accountability for performance to key objectives
Coordinate resource sharing with scheduling
Conduct lessons learned review with team
Improve profitability
Negotiate with customers for expedites and change order costs
Review make/buy decisions within program/projects to support cost and/or schedule
Identify and manage cost reduction initiatives including material, labor and tooling savings
Lead technical inquiries to understand and improve quality issues
Resolve customer related delays
Solve customer problems and meet their needs
Negotiate with customers regarding purchase order placement, quote determination, lead times, tooling, digital data, pricing, contracts, shipment dates, and delivery reports, etc.
Communicate with customers to verify orders, define and make targets accordingly
Serve as primary customer point of contact for on and off-site visits
Increase total order volume
Prepare and present program review and marketing information to customers
Build customer relations through regular customer contact
Conduct analysis of customer potential and present recommendations to management
Identify and resolve potential risks
Ensure programs are adequately resourced: materials, tooling, personnel, customer-provided items, outsourced items
Other duties as assigned