Program Manager

Libra Industries AcquisitionDayton, OH

About The Position

Libra Industries is a full-service Electronics Manufacturing Services (EMS) provider with decades of experience delivering high-reliability electronic, mechanical, and electro-mechanical assemblies for customers in aerospace, defense, medical, semiconductor, and industrial markets. With facilities in Texas, Ohio, and Mexico, we serve a diverse customer base that depends on us for precision, quality, and on-time delivery. At Libra, we build more than products — we build long-term partnerships. Our team members work in a collaboration, technically challenging environment where attention to detail matters and individual contributions have a direct impact on customer success.

Requirements

  • Minimum of 3 years of Program, Project, or Account Management experience in a contract manufacturing environment.
  • Proven ability as a strong communicator and presenter.
  • Must have experience as a customer advocate and understand how to balance solutions between both the customer and organization.
  • Strong collaborative and interpersonal skills to work effectively with key cross functional disciplines including Engineering, Manufacturing, Sales and others.
  • Well-organized team leader capable of setting objectives, prioritizing activities, and leading cross functional teams.
  • Skilled in the development and implementation of program and project plans.
  • A good listener with outstanding oral and written communication and presentation skills.
  • Strong analytical skills and a disciplined approach.
  • Strong computer skills - Proficient in Microsoft Office and other appropriate project management tools.

Nice To Haves

  • Experience in contract review, sales and customer service, negotiation and value added pricing preferred but not required.
  • Knowledge of Exact/Macola or similar ERP software systems preferred but not required.
  • Bachelor’s degree in Business or a Technical discipline.
  • Program Management Certificate.

Responsibilities

  • Primary point of contact for all business information exchange for a specified list of Customers as assigned by the department head.
  • Responsible for conducting quarterly customer business reviews with appropriate business team members.
  • In charge of developing and coordinating schedules and programs with customers and cross functional departments to insure product quality and timely delivery.
  • Directs the integration and implementation of customer requirements with the Libra business team. This team may be comprised of members from engineering, manufacturing, materials, quality, logistics and others.
  • Responsible for account profit and margin performance to meet or exceed company goals.
  • Responsible for managing cost improvement programs aimed at maximizing gross profit margin for existing customer programs.
  • Responsible for mitigating business interruption risks.
  • Provide support to the Sales organization to develop programs designed to increase sales in existing customer accounts.
  • Work with Sales in the development and implementation of strategic pricing initiatives and proposals.
  • Accountable for managing and coordinating quotation activities, new product launches, contract reviews, engineering changes, and other activities with cross-functional departments for new products, product enhancements, and product re-designs.
  • Manage the Quotation Process – Review, dissemination, processing, development and delivery in collaboration with the Sales organization.
  • Develop and maintain rolling product forecasts for manufacturing and materials management to more effectively manage capacity, backlog, and inventory issues.
  • Support cross-functional teams as escalation path for all technical and commercial needs.
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