Program Manager

Sutter Health•San Francisco, CA

6d•$161,491 - $242,258•Onsite

About The Position

Responsible for leading and managing staff in charge of complex projects and communications supporting regional, operating unit or system-wide goals and initiatives. Oversees resource and time management initiatives and applications, and manages the intake and delivery of projects for the team. Provides mentoring to project team members in regards to departmental, organizational and personnel issues and serves as a resource for change management, staff development and cross training. Collaborates with leaders and sponsors regarding process and system improvements that assist the business in achieving its goals and objectives, leveraging best practices and professional experience. Provides coaching and support to Project Managers and Coordinators; completes issue identification, assessment, and resolution; provides technical support in order to achieve desired outcomes and compliance with Sutter Health policies/procedures and standards.

Requirements

Bachelor's Degree in business administration, health care administration, public health administration, or other related field, or equivalent experience.
PMP-Project Management Professional certification within one year.
8 years of recent relevant experience.
Thorough knowledge of the project management processes, including planning tasks and allocating resources, risk management, issues management, time management, financial management, quality management, monitoring and reporting, documentation and record keeping.
Extensive business knowledge sufficient to understand the operations and technical issues involved with the project and industry, to be able to anticipate and identify obstacles, and make accurate decisions and recommendations.
Ability to provide direction, monitor, train, coach and assign work to project staff.
Interpersonal skills; the ability to work well with people from many different disciplines with varying degrees of experience; competence in clear, concise and tactful communication with management, vendors, peers and staff.
Adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change.
Ability to plan and facilitate meetings.
Thorough knowledge of principles of Lean management systems.
Ability to gain cooperation and support through effective use of influence and persuasion.
Conceptual, analytical, and negotiation skills.
Skills in solving moderately complex problems and developing actionable recommendations.

Responsibilities

Leading and managing staff in charge of complex projects and communications supporting regional, operating unit or system-wide goals and initiatives.
Overseeing resource and time management initiatives and applications.
Managing the intake and delivery of projects for the team.
Providing mentoring to project team members in regards to departmental, organizational and personnel issues.
Serving as a resource for change management, staff development and cross training.
Collaborating with leaders and sponsors regarding process and system improvements that assist the business in achieving its goals and objectives, leveraging best practices and professional experience.
Providing coaching and support to Project Managers and Coordinators.
Completing issue identification, assessment, and resolution.
Providing technical support in order to achieve desired outcomes and compliance with Sutter Health policies/procedures and standards.